Internet Expert Witness No. 2361
SUMMARY OF QUALIFICATIONS
Experience in all aspects of online marketing—search ¬engine optimization, search ¬engine advertising, affiliate programs, online PR, etc.—along with more traditional offline marketing. A background in book publishing and technology, including e¬commerce development, product development and management, user¬ interface design, software¬ product design, consumer research, training, and documentation. Founded an e¬commerce service provider funded by the world’s largest VC firm, and an “online enabled” publishing company, Top Floor Publishing. Worked in the e¬book industry. More recently involved in “re¬commerce”—the purchase and resale of used products online—including managing an Amazon.com Marketplace/Fullfillment by Amazon store. An accomplished public speaker and author of dozens of books about the Internet and online marketing, including several best sellers.22 Years Experience in all Aspects of Online Marketing
EXPERT WITNESS EXPERIENCE
- Search Engine Optimization (SEO) • Web Site Development
- Search Engine "Link" Campaigns • Web Application Development
- Pay Per Click (PPC) • E¬mail Newsletter Publishing Search ¬Engine Advertising
- Web Project Management
- Affiliate Marketing • User Interface Design
- Online PR • Improving Online
- Online Advertising "Conversions"
- "Community" Marketing • Amazon Marketplace/FBA
- E¬commerce Site Development Merchandising & “Re¬commerce”
[Complete list on request
- Pay Per Click keyword¬ bidding case involving FreeCreditReport.com
- Affiliate Marketing and Ecommerce Patents involving:
- Expedia, Travelocity, Orbitz, Digital River, and Others
- Internet Billing System Patent
- Expedia Hotel Taxes and Fees Litigation
- Microsoft Patent¬infringement claim related to the use of sound on Web sites
- Trademark disputes related to domain names, company names, and the effects of trademark confusion on search¬engine traffic
- Software comparison in a competition dispute related to a major software purchase
REAL WORLD EXPERIENCE
- ~50 Internet¬ Related Books
- Author of a best selling “for Dummies” series
- An award¬ winning technology column in two State Newspapers for over 11 years; hundreds of periodical articles Staples.com's
- Video¬ training courses (SEO, Linking for SEO)
- Extensive online experience (bulletin boards and online services), dating back to 1984
- Working on the Internet day¬ to ¬day since 1993
- Working in software development since 1981…cyberspace ¬software dev. since 1991. Founder of an e-business service provider funded by one of the world's largest venture¬ capital firm
- General Manager/Architect of a large site for a consortium of seven law firms; the site has 400,000+ pages, with sophisticated content¬ management and lead¬ management utilities running behind the scenes
- Founded a publishing company, with e¬commerce sales, in 1997
- VP of Web Solutions for a national ISP
- VP of Marketing for a Web¬ development company
- Consulting services for scores of companies, large and small, from Amazon.com to Lonely Planet, a small furniture firm to a medical¬ transcription service, law firms, real¬ estate firms, and much more
- VP of Business & Corporate Development for a “Re¬commerce” firm
Extensive public speaking: 100+ radio show guest appearances, ten years of speaking engagements, including seminars, panels, workshops, teleseminars, etc. SKILLS & ACCOMPLISHMENTS
PROFESSIONAL EXPERIENCEPrivate Company
- Employed search¬ engine marketing to triple the revenues of a computer¬ peripherals company in less than12 months.
- Employed Web design and search¬ engine marketing to jump start sales for an online scaffolding company. Increased revenues from $10,000/mth to $700,000/mth in a year
- Generated 75% of revenues for a Denver¬ based real¬ estate startup through search ¬engine advertising campaigns.
- Built a partnership with one of North America’s largest publishers to deliver software to bookstores throughout the U.S.
- Raised $4M from Softbank/Mobius to start an e¬business service provider, later sold to iBoost.
- Founded a computer¬ book publishing company, with revenues exceeding $300,000 in the first year.
- Used low¬ cost, online/offline PR and guerrilla marketing techniques to position a book on the Amazon.com best¬seller list, to promote another book into becoming the most widely reviewed and praised title in computer¬ book history, and to build a private series brand.
- Author of the best selling Idiot’s series (1993 – 2000), Dummies subject series (5 editions, most recently July 2012), and another Dummies subject series (Dec. 2005)
- Integrated a dozen different Web¬ development/hosting teams—with over hundred staff, and located in ten different cities—into a single division.
- Provided strategic/technical analysis to the CEO/executive team regarding acquisitions.
- Hired and trained a staff from 0 to 65 in less than six months.
, VP of Business & Corporate Development, Co¬Founder
Denver, CO: July 2010 – Present
Business development and software development. Site is a significant player in the rapidly growing buy back business; it currently buys back CDs, DVDs, and video games, returning used products to the retail market, with electronic¬ product categories coming soon. Partners include private retailers, North America’s #1 and #2 online electronic retailers. LeadNation, LLP Founder, CEO
Philadelphia, PA: July 2009 – January 2011
Co¬founder of a firm creating premium Web sites for businesses, along with ancillary services that help them generate and manage business leads. Private Consulting Principal
Denver, CO: 2002 – Present
Providing Internet channel¬ management and Internet¬ marketing and ¬strategy consulting services to a varied client base. Current services include assisting clients in developing online¬ marketing strategies, increasing traffic through search¬ engine marketing and optimization, designing and implementing Pay per Click search¬ advertising campaigns, designing Web¬sites, developing Web¬ applications, revenue ¬transaction conversion, and affiliate¬ program development. Client list available on full CV. DNAML
, Pty Sr. VP, United States
Denver, CO: August 2007 – June 2008
Helped this Australian digital¬ publishing company with business¬ development campaigns, introducing the company to some of the world's largest publishers in New York and London. Helped the company develop relationships with publishers such as Wiley, McMillan, Hachette, Random House, Harper Collins, Elsevier, and others. Indigio Group
Denver, CO: 2001 – 2003Vice President Marketing
A Web¬applications development and Internet¬ marketing¬ strategy consulting company with clients such as Budget Rent a Car, Cendant, North American Van Lines, Orbis, and Dex Media. Direct responsibilities included the production of strategic marketing plans and materials, overseeing all marketing products, new ¬business sales development, and Internet marketing¬ strategy development for clients. Also liaised with key clients and directed all public relations and advertising campaigns. Ensured significant press coverage for the Company, greatly increasing its visibility in Colorado. Internet Commerce & Communications
Denver, CO: 2001Vice President Web Solutions
A national Internet Service Provider and Web¬hosting company. Developed and implemented a strategic plan to merge dozens of geographically dispersed Web¬design and Web¬hosting divisions acquired during the prior 18 months. Managed a team of 60 staff members, in 8 cities, providing Web Development, Web hosting, Internet marketing, and e¬commerce applications to thousands of small and medium¬ sized businesses in an ASP (Application Service Provider) mode. The division produced revenues of approximately $8MM in 2001. In addition introduced new tools, processes and procedures to improve the department’s efficiency and reduce overhead, and designed a number of new ASP products—e¬commerce and e¬mail publishing—for introduction to the small¬ business market. BizBlast.com
Denver, CO: 1998 – 2001Co¬Founder
An E¬Business Service Provider, delivering e¬commerce services to small and medium ¬sized firms on a monthly subscription basis, when doing business online was still relatively new and difficult for most companies. Developed the original business plan and marketing strategy, including raising the company’s $4MM first ¬round investment, led by one of the world’s largest VC firms, SoftBank/Mobius. Researched the market to evaluate the competition and developed the original product design, including user ¬interface design and managing focus groups. Developed the company’s marketing and offer strategy and identified target markets and subscriber¬ acquisition programs. Business¬ development role included negotiating distribution partnerships, including one with Macmillan USA to deliver BizBlast software to bookstores throughout North America, and sought out partnerships to provide more products and services to BizBlast clients, such as the PayPal relationship that provided another transaction method for BizBlast clients. Top Floor Publishing
Denver, CO: 1997 – 2003Founder, President
A publisher of highly regarded books related to online business and marketing, written by industry experts. The company’s first book became the most widely reviewed and praised title in computer¬ book history, and the third was an Amazon.com best seller. Created the company’s marketing strategy and managed all marketing and public relations campaigns. Built a brand—the Poor Richard’s series—that quickly became very well known and respected in the computer¬book industry. Managed all aspects of the organization, including overall budget responsibility, product development, and co¬op advertising. Devised an online¬ marketing strategy that turned this startup into a widely distributed and well known publisher in the industry, and built the company’s e¬commerce system. Kent & Associates
Dallas, TX & Denver, CO: 1986 – 1996Independent Consultant
Services included creating documentation, training users, testing software, designing software user interfaces, carrying out software consumer research and market intelligence, for a wide range of client companies and industries. Clients included Semiotix (software development), The Pipeline (Internet service provider); MasterCard (financial services), Analytical Surveys, Inc. (aerial photography), Comprehensive Software Solutions (stock trading), Amgen (pharmaceuticals), SpectraLink (telecommunications), Clinical Reference Systems, Inc. (medical), Ericsson, NEC, Northern Telecom (telecommunications), and Genioss/Data General (computing/telecommunications). Used online services for general business communications and marketing as early as 1986. Core Laboratories Int’l, Inc.
Dallas, TX: 1982 – 1986 Systems AnalystArea Supervisor
Mexico: 1979 – 1982
An oil¬field services company. Assisted in the development of the company’s new generation of drilling¬ analysis computer technology. Tested software, designed the user interfaces, and worked closely with the software¬ development team to create a user¬ friendly software process flow. Responsible for all customer research and liaison. Planned software product enhancements based on evaluation of users’ needs and competing products. Trained users and managed staff installing and maintaining the equipment. Previously worked in Mexico, with advanced computer technology on off¬shore oil rigs, gaining experience in technology at a time when most people had little or no contact with computers. Lived and worked in Colombia, Mexico, Venezuela, Ecuador, Australia, North Sea, etc. Used data¬ acquisition/manipulation computers to provide geological and engineering reports to client oil companies. Core Labs’ youngest¬ ever Unit Supervisor; fastest ever promotion to Logging Supervisor, with responsibility for the company’s $2MM annual Mexican operation. Managed the budget for this 50¬ person operation. PUBLISHING EXPERIENCE
Involved in the computer ¬book publishing business since 1988. Author of several dozen technology and business books—more books about the Internet than any other author—including numerous the bestsellers (a complete list of publications is available on the full CV).
An accomplished public speaker on a wide range of subjects. Speaking engagements have included the subject of Internet marketing for ten years, to organizations such as the National Association of Broadcasters and the Colorado Tourism Conference. Other topics include search¬ engine marketing and advertising, publishing, and general online¬ business issues. A guest speaker on over 100 radio shows. EDUCATIONBA Hons
., Geography/Geology, University of Sheffield
, United Kingdom, 1978 PUBLISHEDWork Books
A complete list of publications is available on the full CVVideo Courses
A complete list of video courses is available on the full CV Articles
A complete list of articles is available on the full CVPUBLIC SPEAKING
NetBITS Writers, Write Colorado, Computer Diskovery, Metropolitan Ski Times, Sm@rtPartner, VBAC News, The Parent Newsmagazine, Kids Today, First Coast Parent, Jacksonville Parent, Carolina Parent, All About Kids, My Business PD News, Computer Book Cafe, Employee Relations Bulletin, Onvia.com
- A complete list of speaking engagements is available on the full CV
- Reviews by various publication critics is available on the full CV