Experience: 08/07 to 10/07; Director of Continuous Improvement Responsible to the President for the following:
Implementation of continuous improvement concepts to include Lean Manufacturing Processes, development of analysis methods for measuring performance, facilitation of continuous improvement events (kaizen) utilizing employee participation in solving systemic problems resulting in improved MRO performance.
Responsible for the Training Department and its activities supporting aircraft systems training, customer training, and internal training supporting company quality objectives. 11/04 to 08/07; Director of Quality Control Responsible to the President for the following:
Direct supervision of the Quality Assurance, Technical Publications, Inspection and Training Departments supporting heavy check inspection of large transport category aircraft.
Development and continuous improvement of the repair station quality management program supporting air carrier customer quality requirements.
FAA liaison and management of the repair station operations specifications and capabilities development.
Management of company ISO compliance activities including investigations of non conformances and implementation of corrective actions to applicable processes and procedures. •Maintain oversight of company safety program.
04/98 to 06/04; Director of Quality, Safety and Internal Evaluation Responsible to the Airline Executive Vice President for the following:
Development and maintenance of an effective Accident/Incident Prevention program. •Development and maintenance of an Internal Evaluation Program.
Developed and operated various databases in support of accident and incident trend analysis as well as internal evaluation findings. These supported regular safety reports to the Executive Vice president and Division heads.
Directed process and procedural changes from internal investigations supporting all airline departments as required.
Liaison to FAA on regulatory matters related to flight and maintenance safety and compliance. Incident and accident investigator for the company on flight safety related incidents involving Maintenance or Flight Operations Dept.
Developed and maintained EIA’s Safety Web Page •Developed and managed the EIA Flight Data Management Program (FOQA).
Manage EIA Security Department and its functions including the development of a secure intranet web site to support ground security coordinators as well as flight crew and management worldwide. •Designated Aircraft Operator Security Coordinator (AOSC) and liaison to TSA.
Established risk management program for the Evergreen Supertanker Program. •Established initial and recurrent safety training for EIA flight crews.
05/93 to 04/98; Director of Quality Control and Quality Assurance Part 119 key management position
Responsible to the VP of Maintenance and Engineering for the following: •
Supervision of Training, Quality Assurance and Technical Pubs personnel and resources necessary for support of aircraft inspection and continuous analysis and surveillance. •
Designated FAA liaison for the company.
Developing maintenance policy and processes
Maintenance reliability board member.
Responsible for acceptance and registration of new aircraft by FAA in support of EIA business opportunities.
10/90 to 05/93; Maintenance Planner (B747)
Accomplished scheduling and planning for maintenance and inspection activities.
Coordinated and planned aircraft check operations worldwide.
Participated in negotiations with aircraft service vendors in developing agreements and contracts for aircraft maintenance operations. 02/90 to 10/90; Manager of Maintenance Planning
Accomplished development of long-range maintenance-forecasting functions.
Over all supervision of staff within the following departments:- Maintenance records, Reliability, Engine trend monitoring and analysis, Maintenance programs and maintenance scheduling.
08/89 to 02/90; Maintenance Control Supervisor
Supervised the Maintenance Control Department (8 controllers and technical representatives)
Supervised line maintenance activities for B-727 and DC-8 aircraft worldwide.
10/79 to 08/89; QC Auditor, Maintenance Controller, Aircraft Inspector, Mechanic
Accomplished all audits of Metroflight maintenance operations, fuel facilities and repair station vendors. As a tech writer I developed various quality standards for airline maintenance functions and maintenance programs
Developed the maintenance control system for the airline as its first maintenance controller that introduced strategies supporting improved turn times for line maintenance operations
As an inspector I accomplished heavy check inspection on transport category aircraft to include NDT using eddy current and ultrasonic methods
Worked as a mechanic performing heavy maintenance on transport category aircraft
05/78 to 10/79; Line Mechanic
Responsible for maintenance of F-4 Phantom aircraft after overhaul.
Performed repairs and check out of F-4 aircraft systems.
Served in the United States Air Force from June 1971 to May 1976.
Separated with an Honorable Discharge.
Chair and Vice Chair National Air Carrier Assoc. Safety Council;
Member of the Air Transport Association Safety Council. Former EIA representative ATA Maintenance Operation Committee and the QA sub committee.
Member Cargo Airline Assoc. Security Committee;
EIA representative to the Air Transport Association Security Committee.
Air Cargo Implementation Program (ACIP) Working Group chairman.
Member of International Society of Aviation Safety Investigators.
Available upon request.