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Business Process Improvement Expert Witness

Expert Witness No.1813


With a unique perspective from having worked with more than 700 companies in his 48-year career, Expert 1813 brings a rare talent for precision problem diagnosis, strategic thinking and outstanding written and verbal communications skills to any business seeking brand excellence.

He was a member of the Apollo 13 disaster recovery team at Mission Control in Houston. His experiences during his 14 years at NASA formed the foundation for his ability to rapidly analyze problems, diagnose solutions and work with enlightened business people to implement successful outcomes. This skill set makes him a highly sought-after consultant and an eminent expert witness in products liability and organizational negligence.

Recent noteworthy professional accomplishments include:

• Past Chair of the Northern Nevada Development Authority’s Business and Professional Services Committee
• Co-founder of a private company, a non-profit startup that is chartered to bring world-class facilitation and training services to Nevada’s businesses
• Co-founder of a private company, the Nevada State Quality Award
• Subject Matter Expert to University of Nevada Reno, Morrison University, Truckee Meadows Community College, Western Nevada College and the Nevada Industry  Excellence in the areas of quality management, business process improvement and leadership development
• Former Subject Matter Expert on these topics to the American Productivity and Quality Center,
The University of Houston Center for Advanced Management Practices and Productivity, Inc.
• Lead Developer of Dell Computer’s Business Management Interactive System (BMIS), collaborator on Dell Computer’s Business Process Improvement (BPI) model and co-author of Dell’s Supplier Quality Manual
• Co-founder of a private company, a non-profit organization founded to bring world-class quality management programs to banks, security firms and insurance companies
• Past Chair, Quality Management Systems Committee, Quality Management Division, ASQ

Expert 1813 attended the State University of New York at Farmingdale and the University of Houston, majoring in Electrical Engineering. Ford Aerospace and NASA granted him the degree equivalency of Quality Control Engineer in 1969, before it was a recognized university curriculum. He received additional training from Texas A&M, the American Productivity and Quality Center, and Productivity, Inc. in the fields of quality and business management. He is currently a Senior Member of The American Society for Quality and is internationally acclaimed as a subject matter expert in quality management and ISO 9000.

After leaving NASA, he spent ten years working for a number of oil field service companies as quality manager and manufacturing manager where he turned the lessons learned as an auditor into practice as a business leader. His last industry assignment was as Director of Training for Schlumberger Anadrill.

In 1991, Expert 1813 founded a Private Company, and was the Managing Partner. He is a consultant in leadership development, business processes and strategic quality improvement. He has been a facilitator for companies such as Dell Computer, Ford Motor Credit and Burlington Northern Railroad. In 2004, he re-branded his business as the Private Company, Inc. The Group contains a growing cadre of exceptional subject matter experts in the fields of quality, leadership and business processes. In 2015, the organization will take on the brand of Apollo Business Solutions.

Expert 1813 has also been a licensed Amateur Radio Operator since 1959 and has been inducted into a Ham Radio Hall of Fame.

Professional Certifications:

Certified Management Consultant by the Institute of Management Consultants (IMC), 1999

Certified Professional Consultant to Management by The National Bureau of Certified Consultants, 2000 (merged with IMC)

Certified Manager of Quality and Organizational Excellence, American Society for Quality (ASQ), 1996

Subject Matter Expert in:

• Quality Assurance, Quality Control, Quality Management
• Quality Standards, Quality Processes and Methods
• ISO 9000, ISO 9001, ISO 9002, ISO 9001:2008, AS9100, TS16949
• Quality Management System Auditing
• Manufacturing, Manufacturing Management
• Manufacturing Standards and Methods
• Business Processes, Business Process Improvement
• Standard of Care, Foreseeable Risk, Organizational Liability
• Amateur (Ham) Radio

Books & Booklets:

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Client List

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Expert Witness Case History

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