EXPERT NO. 18EDUCATION
B.S. Criminology, California State University at Long Beach, Graduated with High Honors, 1976 CURRENT POSITION
A PRIVATE COMPANY
Consultant for industry and attorneys regarding mall and shopping center security, also retail and loss prevention. Provide security audits, development of security programs, security features design assistance in initial construction, and support with reputation crisis response. Expert witness testimony provided as needed.PROFESSIONAL EXPERIENCE
A PRIVATE COMPANY
Vice President of Security, 2010-2011
Responsible for the security, crisis management and loss prevention programs at 75 regional and super regional shopping centers across the country. Focused primarily on the training, emergency planning and physical security needs of the portfolio. This included the design and integration of CCTV, access control, alarms, and fire life safety systems. Counseled the organization on the issues related to outsourcing 1,500 proprietary uniformed security officers to contract. Acted as the SME (Subject Matter Expert) for all security and emergency planning efforts. Provided support to the Risk Management and Legal Departments relative to potential litigation related to Security.
Senior Vice President, 2006-2010
Developed new business, ensured quality performance in meeting client expectations for this industry-leading full service provider of security and risk mitigation services. Maintained relationships with relevant organizations, ASIS, ICSC, NRF, etc. Indirectly supervised over 200 employees from Sr. VP’s to Mall Security Directors. Developed vision and strategy for the Division and ensured alignment with client needs and desires. Also responsible for liability mitigation and loss prevention training. Worked closely with Federal, State, and Local law enforcement agencies to enhance the image of Mall security and educate them regarding the mall industry. Leveraged cutting edge technology to enhance security operations and provide clients with creative options to ever increasing costs of manpower.
General Growth Properties
Vice President of Security & Loss Prevention, 1990-2006
Responsible for all security and loss prevention efforts at 205 regional and super regional shopping centers in the continental United States and Hawaii. Indirectly supervised 205 Security Directors, and 5000 uniformed officers. Major responsibilities included development, implementation and administration of all loss prevention, customer service, security, audit, safety, training and OSHA compliance programs. Also includes budgeting, policy administration, and strategic planning for the department and the company in related areas.
Teamed closely with Marketing, HR, and Risk management to align the security function with their strategic objectives to maximize the positive impact on the company.
Consistent reductions in workers compensation expense and security related general liability claims and lawsuits.
Worked closely with the International Council of Shopping Centers in their efforts related to mall Security. Chaired the Security Sub- committee for ICSC along with the Security conference planning committee.
Instrumental in forging a relationship with the Homeland Security Department and creating an information sharing structure between Government, retail, and shopping centers.
Developed close working relationships with local police and emergency management agencies in areas where properties were located. Developed strategic partnerships with these agencies and leveraged the properties locations and resources to benefit the public sector.
Manager: Distribution Asset Protection, 1986-1990
Responsible for overseeing the Asset Protection functions in Targets’ distribution centers. Oversaw design and purchase of CCTV, fire / life safety, intrusion alarm systems, access control systems, and related equipment for each center. Chaired inventory shortage committee, conducted and supervised internal investigations. Heavily involved in safety and workers compensation programs. Developed strategic plans for the growth of the department within Target’s Asset Protection pyramid.
Area Asset Protection Manager
Responsible for the loss prevention programs for thirteen Target stores located in the San Fernando Valley region of Los Angeles. Consistently attained all Asset Protection financial goals including inventory results, check and civil restitution collection performance, and expense control. Supervised new store openings and remodels and developed annual budgets and capital expenditure requests.
Regional Safety Specialist
Developed, initiated, and followed up on all safety related programs for 112 Target stores in the Western United States. Functioned as liaison between Target and the insurance company. Monitored each stores accident frequency and expense to tailor a safety program to address their needs.
Held progressively more responsible positions ranging from Security Manager Trainee to Security Manager for one of the highest volume stores in the chain. Duties included hiring, training, and supervising loss prevention agents and investigators, conducting internal and external investigations, and attaining shortage goals. PRESENTATIONS: UPON REQUESTPUBLICATIONS: UPON REQUESTMEMBERSHIPS
American Society of Industrial Security, Retail Loss Prevent Committee
International Council of Shopping Centers, former Security Committee Chairman
International Security Managers Association (former member)
National Retail Federation