AREAS OF EXPERTISE
Management & Profit Effectiveness: All type restaurants, fast food, hotels, franchises, shopping malls/food courts, bars, retail, commissaries, liquor liability, convenience marts, standard operating procedure, profit & loss, safety, security, research, advertising, multi-level marketing, deli/frozen foods, frozen foods manufacturing, food products, systems in all types of fast food and restaurant operations, brokerage, manufacturing, manuals, distribution, controls, franchisor-franchisee disputes, franchisor-franchisee relations and license agreements, site selection, evaluations, appraisals, damages, damage assessment, expert witness testimony
Since 1969, has offered specialized expert and consultation services to clients in the USA and internationally.
HANDS-ON EXPERIENCE
Owner-operator, 210 seat, full service restaurant.
Partner, Vice-President, National Franchise & Restaurant Operations IHOP,
Responsibilities included: Director, Sites, Construction & Equipment
International House of Pancakes, IHOP
President, Copper Penny Family Restaurant Chain 24 hour concept
Sales Manager, Kermin Frozen Foods Company…1951-1959
Advertising Sales, Los Angeles Times…1949-1951
Advertising & Production: L.A. Reporter & Guest Informant Hotel Mag.
U.S. Navy Ship’s Cook, World War II…1945-1946
His expertise and responsibilities enabled IHOP to go public on the N.Y. Stock Exchange. His direct involvement in the 22-division franchise conglomerate included franchise/fee agreements, restaurant, bars, hotel & franchise standard operating procedure, training, manuals, liquor liability, personal injury, safety, security, site selection, advertising, profit and loss evaluations, restaurant appraisals…with volume in excess of $150 million employing thousands, licensing over 1,200 franchisees worldwide…and continuing as an industry consultant since 1969 to date.
MEMBERSHIPS & RESEARCH SOURCES
National Restaurant Association
California Restaurant Association
The American Hotel/Motel Association
Certified ServSafe-National Restaurant Association’s Food Safety Program
OFFICER, DIRECTOR, PARTNER, STOCKHOLDER
held positions of authority, responsibility, ownership, officer and/or directorships with such diverse organizations as:
IHOP, International House of Pancakes
Bobby McGee's Conglomeration
Pioneer Take Out Corporation
Kaboby-Mexican Dan's, Inc.
Kermin Frozen Foods Company
China Grove Restaurants, Inc.
Accountant's Overload, Inc.
IBM Foods, Inc.
Royal Inns of America, Inc.
Numero Uno Franchise Corporation
Betsy Ross Ice Cream/Coffee Shops
Copper Penny Family Restaurants
Fresh & Ready Foods, Inc.
Franchise Consult-Group, China
EDUCATION, HONORS, ASSOCIATIONS, VOLUNTEER ACTIVITIES
Graduate, Sawyer Business College (Certificate), 1949, L.A. CA
Instructor: Restaurant Operations, Franchising, Advertising/Promotions - UCLA and Los Angeles Community Colleges (26 years)
Action & Truth in Menu Committees, National & California Restaurant Association
President, Frozen Food Council of California; Who's Who in America
Certified: ServSafe National Restaurant Assn Food Safety Program
Volunteer Executive: Int’l Executive Service Corps (IESC) and Citizens for Democracy Corps (CDC) serving in Egypt, Latvia, Mexico, Poland
PUBLICATIONS, COLUMNIST, AUTHOR CREDITS
Columnist: Restaurant Business Magazine, NY (20 years) Singapore Hotel & Restaurant Manage, Hotelier for Asia, La Carta Spanish Publication, Modern Franchise Journal, Western Foodservice, Restaurant News, Quick Frozen Goods Magazine, L.A. Reporter, Eastside Journal
Editor/Publisher/Author: Available upon request
CONSULTANT, LECTURER, SEMINAR PANELIST & CLIENTS
The following is a partial list showing a wide variety of domestic clients, events, consulting and expert witness assignments:
Big Boy Restaurants (Marriott)
IHOP, International House of Pancakes
Royal Inns of America (Hotels)
California Restaurant Assn
National Restaurant Assn
Oregon/Washington Restaurant Assn
Del Webb's Newport Golf Resort
Canadian Restaurant Assn
Holiday Inns of America
Pizza Inns, Inc.
Subway Sandwich Corp.
Der Wienerschnitzel Corp.
Hot Dog on a Stick, Inc.
MUFSO, Nation's Restaurant News
Will Wright’s Ice Cream, Inc.
Love's BBQ, Inc.
Callaway Gardens Golf Resort
Marcus BBQ & Steak Houses
Ameci In and Out Pizza Corp.
Café 50's Diners
El Torito Restaurants, Inc.
Castle Garden Buffets, Inc.
Sizzler Restaurants, Inc.
Diet Stores/Slender Spoon, Inc.
Betsy Ross Ice Cream Restaurants
House of Pies
Woody’s Smorgasburger
Big Brake/Tune-up Shops
Orange Julius, Inc.
Pacific Fish Broiler
United Rent-All Equipment
Bryman/Sawyer Schools, Inc.
Accountant's Overload, Inc.
Tiny Naylor's Restaurants, Inc.
House of Nine Ladies Wear
The Dog House/fast food restaurants
Convenient Marts
Golden Bird Restaurants
North American Pizza Assn
China Grove Restaurants (malls)
Kaboby/Mexican Dan's Corp.
Numero Uno Franchise Corp.
Pioneer Take-Out Corp.
Better People Network, Inc.
Santa Anita Race Track
Brookside Golf Course, Pasadena, CA
Boby McGee’s Conglomeration
Craig's Olympia Oyster Houses, WA
Mrs. Fields Cookies/Bakeries)
Country Kitchens of Colorado
Sybra/Arby’s Fast Foods
The Warehouse Marina Restaurants
Michael’s Artist Supplies
The Shirt Gallery
Fresh & Ready Foods, Inc.
Jack in the Box/Foodmaker, Inc.
Al & Ed’s AutoSound, Inc.
Taco Bell
Hyatt Regency Hotel
Howard Johnson’s Hotel
Century Plaza Hotel
Holiday Inn Express Hotel
BankAmerica, Inc.
Tony Roma’s BBQ/Damon’s Bar/Grill
Thomas Kinkade Art Galleries
Del Taco
INTERNATIONAL CLIENTS
The following are examples of extensive and varied client, consulting and lecturing assignments in foreign counties:
Tokyo, Japan: Consulting, fast food, coffee shop, dinner houses, retail, food products, manufacturing/central kitchen/distribution, franchise operations. Fujiya Confectionary Co., LTD. (8 years)
Tokyo, Japan: MOS Corporation, fast food & specialty restaurants
Tokyo, Japan: C. Itoh Trading Co… Japan, Canada & USA
Hokkaido, Japan: Tondon Sushi Restaurants & retail… Japan & USA
Singapore: Consultant, Lecturer, Columnist, Singapore Hotel/Restaurant Assn
Panama Canal Cruise: Seminars, Caribbean Hotel and California Restaurant Assn
Aruba: Caribbean Hotel Assn
Quebec, Canada: Consultant, Popeye Fast Foods Corp.
Zurich, Switzerland: Lecturer, Int’l Franchise Congress Convention
Alexandria, Cairo, Egypt: Consultant Nesmahar Company
Balvi, Riga, Latvia: Consultant, Municipal Foodservice Enterprises
Katowice, Poland: Consultant, Mr. Hamburger Franchise Corp.
Seoul, Korea: Consultant, Kukje Pacific Corp.
Kuala Lumpur, Malaysia: Consultant, MBF Holding BHD, Ltd. multi-area foodservice/hotel franchisee
Beijing, China: Associate/Franchise Consultant, C&M Law Offices
ARBITRATOR
American Arbitration Assn (since 1972)
Superior/Municipal Courts, Los Angeles, Beverly Hills, Santa Monica, CA
The California State Bar - Fee Dispute Resolution)
World Intellectual Property Organization (WIPO), Geneva, Switzerland
Korean Commercial Arbitration Board, Seoul, Korea
CV Addendums: Hotel/Motel Experience; Summary of Depositions/Trials; Fee Schedule… available upon request.
Rev: 1/03