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Expert Witness No. 2126


Insurance Career Experience

My insurance career originated in a small insurance agency after graduating from high school.  Beginning as an entry-level insurance secretary, my responsibilities and position grew to that of a Customer Service Representative for personal lines auto, homeowners, umbrella liability, personal watercraft and residential rental properties.  My duties included initial placement, claims reporting, renewals, endorsements and all pertinent paperwork in a supportive role for the Agency Owner.

As the years progressed, I pursued new challenges in the commercial insurance arena.  My continuing employment in the insurance industry included Agency/Brokerage Retail and Multi-Line Underwriting for Insurance Carriers and Managing General Agents.

Skill Set

In addition to successful employment and completion of assigned duties, my qualifications include:

Familiarity with a large range of computer programs specific to the insurance industry such as Applied, Sagitta and other outside programs such as IRMI, Best, State Fund online, carrier rating systems and insurance periodicals such as Rough Notes, Pf&M, Insurance Journal, etc.

Complete familiarity with Microsoft Products such as Microsoft Word, Excel and Outlook.
Lotus Notes
Excellent written and oral communication skills. 
Marketing techniques including the ability to procure and retain a Client Base.


Mesa Community College, San Diego, CA, 100 semester hours in social sciences, GPA 3.8

San Diego State University, San Diego, CA, 72 semester hours in business management, GPA 3.5

In addition to the above, I have successfully completed numerous insurance carrier sponsored training programs in underwriting, marketing, management and a variety of coverage lines and marketing techniques.

Certification and Licensing:

Property/Casualty Agents/Brokers and Life & Disability Agent Insurance License-License Number Available upon request. (California)

Certified Insurance Counselor (CIC) National Designation (Inactive).  This designation was obtained in 1978 and kept active until 1995.  I have pursued other continuing education courses for maintenance of California insurance license.

Insurance Employers

Temporary Employee – Property/Casualty Insurance Broker/Account Manager/Customer Service Representative
A Private Insurance Staffing Company
5/2007 to 7/2007

Account Manager/ Senior Underwriter – Sovereign Nations Worker’s Compensation

Affinity Insurance Services, Inc., DBA:  Tribal First (A division of Alliant Resources Group)
1/2004 to 6/2006
Managing General Agents for Hudson Insurance Group – Tribal Insurance Program

Account Executive – Nursing Homes/Assisted Living/Healthcare Facilities

Hobbs Group, LLC/Timothy S. Mills Insurance Services, Inc.
2/2002 to 4/2003

Lead Account Executive responsible for a book of business generating $1MM of commission income, approximately $20MM of premium volume, specializing in Nursing Homes, Assisted Living, and other Healthcare Facilities.

Underwriting Manager– Transportation/Trucking

InterAmericas Insurance Services, Inc.
5/2000 to 10/2000

Underwriting Manager – Transportation (Trucking/Motor Carriers)
ICW Group/Insurance Company of the West, Home Office
5/1995 to 5/2000

Senior Agency Operations Representative – Senior Underwriter

Great American insurance Companies – San Diego, CA and Santa Fe, NM
3/1988 to 1/1992 

Self-Employment – Consultant Contracts

Available Upon Request

Areas of Specialization

Worker’s Compensation – Sovereign Indian Nations:

Senior Underwriter/Account Manager for a Managing General Agent with underwriting authority for a $58MM premium program providing Worker’s Compensation for Sovereign Indian Nations, the largest nationwide program of it’s type.

Responsibilities included underwriting, sovereignty issues, loss control evaluation, coverage interpretation and intent with in-house third party administrator of guaranteed cost program and self-insured retentions.


Creation of trucking insurance program for regional insurance company.

Nationwide home office referral underwriting manager for the above

Production underwriting of transportation business including railroad liability, railroad protective liability, vehicular contingent and leasing liability, public auto including taxi, bus, airport shuttles, livery, limousine and trucking liability.

Liaison to claims department on representation of exposures and coverage issues including hazardous materials restrictions and adherence to program guidelines through application/submission process.

Was responsible for regulatory compliance to Federal Highway Administration (FHWA), Interstate Commerce Commission (ICC), Public Utilities Commission (PUC), Departments of Motor Vehicles (DMV) for various states and the California Department of Insurance (DOI).

Nursing Homes/Assisted Living Facilities:

Lead Account Executive responsible for a book of business generating $1MM of commission income, approximately $20MM of premium volume, specializing in Nursing Homes, Assisted Living, and other Healthcare Facilities.

Duties included direct service to the Insured’s, marketing and placement of new and renewal business as well as pro-active involvement in third-party liability claims.

Special Projects

Analyzed standard (Insurance Services Office – ISO) and non-standard carrier insurance policies from a risk management prospective as to coverage and conditions including difference in conditions property cover (DIC), directors & officers liability (D&O), aviation products liability, banking industry insurance products & biological R&D accounts.

Instructor of property/casualty and code and ethics courses for insurance licensing in the State of California.

Management Experience

Provide ongoing reports of all production in progress and profitability results.

Expand production sources through marketing efforts in the field.

Responsible for production and profitability of assigned programs.

Management and training of support staff.

Review underwriting files for staff as an in-house auditor for adherence to regulatory and underwriting guidelines.

Responsible for hiring, training and evaluation of departmental staff.

Formulating and adhering to budget planning for department.

Marketing and management of profitability results from production force.

Senior Underwriter and team manager of remote support staff in Salt Lake City, UT.

Personal/Professional References

Available Upon Request

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