Provides Opinion & Testimony In:
Business Management, Behavorial Style Analysis, Communication, Customer Service Processess and Issues, Delegation Issues, Organizational Culture, Quality Improvement, Supervision, Human Resources, Teamwork
Expert Witness No.2592
A highly-skilled executive with extensive experience in financial management, operations, marketing, recruiting and retention. Developed initiatives that resulted in record revenues, reduced workers’ compensation costs,
and improved turnover rates. Led two media companies to the most successful years in their histories.
Applies strong analytical skills and legal expertise to the management of complex operations and the development of strategic, long-term solutions. Utilizes excellent communications and interpersonal skills to work as an
attentive leader and team builder. Throughout an extensive career, has consistently pushed organizations and teams to perform at their highest possible level.
TERI GOODALL & ASSOCIATES, LLC
Client services offered include strategic analysis and business planning, financial analysis, profitability assessment and recommendations for improvement, and executive coaching and team development utilizing data available
from personalized DISC reports.
REALOGY HOLDINGS CORP.
Business Consulting Director
2005 – 2016
Provided management consulting and executive coaching services to CENTURY 21 franchisees in New York, Vermont, and Western Massachusetts, assisting in development of business plans and strategies targeted to increase
profitability and market share. Work closely with owners to create systems for recruiting, training, and leads management, as well as help ensure effective intra-company communication and retention programs.
THE TIMES OF NORTHWEST INDIANA
2002 – 2004
CEO of 87,000-daily, 93,000-Sunday circulation Lee Enterprises, Inc. (NYSE: LEE) newspaper with 400 employees and revenues of more than $50,000,000. Accountable for bottom-line financial performance.
Led senior management group in developing 2003-2004 strategic plans to enhance the company's position as the market's dominant source of news and information. Improved internal communication by chartering active
committees dealing with safety, customer service and quality issues. Worked closely with advertising and circulation executives to build sales and to expand and diversify the revenue base. Received 2003 Lee Achievement Award
for unit financial performance exceeding plan.
PRESS & SUN BULLETIN
President and Publisher
1997 – 2002
Served as the CEO of a 63,000-daily, 76,000-Sunday circulation Gannett (NYSE: GCI) newspaper with 280 employees and revenues of $40,000,000. Held full accountability for the financial performance and total operation of the paper. Recruited a new management team; developed and implemented news, marketing, and advertising strategies. Worked closely with the editor on news content issues. Worked with advertising and market development directors on pricing, marketing, and Internet strategies.
Led the newspaper to the most successful year in its history, realizing income of $20,000,000 on sales of $40,000,000. The paper’s profit margin was the best of the parent company’s 87 properties.
Reduced workers’ compensation costs by 50% through increased communication and improved safety awareness programs.
Served as the chairman of a consolidation committee that succeeded in saving the company $300,000 annually through the consolidation of finance, information technology, and human resource functions.
Received a nomination for the President’s Ring for Excellence from the Senior Group President of the newspaper’s parent company.
Reduced turnover, enhanced employee recognition programs, and redrafted employee appraisal forms as part of a company-wide culture-change initiative.
Recruited top-flight finance and circulation executives.
Ensured that each department had measurable performance goals.
President and Publisher 1991 – 1997
Oversaw a 32,000-daily, 42,000-Sunday circulation Gannett newspaper. Managed responsibility for financial performance, working with the newspaper’s operating committee to develop and implement strategies to increase market
share and develop the company’s commercial printing business. Also directed the budget preparation process.
THE TIMES, Gainesville, Georgia, President and Publisher, 1989 – 1991. Directed all financial and operations aspects, developed marketing strategies, and handled business development. SUBURBAN NEWSPAPER GROUP, Cherry Hill, New Jersey, Publisher, 1987 – 1989. Served as CEO of a group of weekly newspapers and a commercial printing operation. CANADIAN BAR ASSOCIATION, Ottawa, Ontario, Director, Legislation and Law Reform, 1985 – 1987. Drafted the association’s public positions on federal legislative proposals and case law.
THE FINANCIAL POST, Toronto, Ontario, Senior Editor, Legal Affairs, 1978 – 1982. Developed the newspaper’s coverage of personal finance issues. Wrote and broadcast daily business report for CKEY Radio, Toronto, as part of efforts to brand Financial Post coverage. THE OBSERVER – DISPATCH, Utica, New York, Reporter/Copy Editor, 1969 – 1974. Wrote copy and headlines and served as city government reporter.
BOSTON COLLEGE LAW SCHOOL, Boston, Massachusetts, J.D.
YORK UNIVERSITY, Toronto, Ontario, M.A., Political Science
HAMILTON COLLEGE, Clinton, New York, B.A., Government
Admitted to the New York Bar. Called to the Bar of the Law Society of Upper Canada.