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Golf Facility & Course Design Risk Management Accident Prevention Expert Witness

Provides Opinion & Testimony In:

Golf Facility Design, Golf Course Design, Risk Management and Accident Prevention, Risk Management Golf sector, Management Supervision Golf Course, Renovation Design Golf Course, Risk Management Golf Course, Liability Issues, Research Assessment, Curriculum Development, Staff Training, Development Psychometric Evaluation,

Expert Witness No.879

Florida

PROFILE

  • President. Golf Concepts Golf Facility Operations Consulting.
  • PGA of America Subject Matter Expert on Golf Course Operations, Golf Course Design, Golf Course Management and Golf Driving Range Design.
  • Operational consulting, Business Planning Development, Linear Trend Analysis, Base Year Analysis.
  • Expert Witness Testimony on legal matters in the golf industry, from facility revenue assessment, to facility viability and income assessment, to golf course design parameters and assessments.
  • Risk Management, Golf Course Legal Compliance Expert, Golf Course Design, Golf Car and Golf Management Operations Expert.
  • Have taught Business Planning Golf Operations, Design and Car Fleet Management/Maintenance and Operations for 23 years.
  • Project Manager/Golf Course and Golf Cart Path Renovations.
  • Developed Golf Operations and Management Curriculum at the University level.
  • Constructed from ground up a driving range in New York State.
  • Former Golf Course Owner responsible for all revenue and expense areas.
  • Golf Cart Expert and former fleet lessor.
  • Golf Course consultant involved in Golf Course Operations/Design/Renovation/Ownership.
  • Golf Course Owner, Driving Range Designer, Director of Golf Operations, General Manager.
  • Golf Course Design/Management, Tournament Operations, Golf Course, and Golf Course Operations and Management: PGA of America Subject Matter Expert.
  • Past Faculty Coordinator in charge of Golf Professional Certification, Training and Development for PGA of America (Professional Golfers Association of America).
  • Published Nationally on Risk Management, Tournament Operations, and Golf Course Operations and Safety.
  • Have trained and tested for the PGA over 5000 students in all aspects of Golf Operations, as well as certifying over 3000 students as Golf
  • Professionals for the PGA of America.
  • Driving Range Designer/Owner.
  • Published Internationally on Risk Management and Golf Course Operations and Safety.
  • Have constructed Turfgrass Management, Golf Driving Range Operations and Golf Management Operations and Safety Modules for Universities in the United States, China, and Jamaica.
  • PGA of America Certified Golf Professional-one of only 300 in the United States.
  • Adjunct Faculty, National University Professional Golf Management Program.
  • Adjunct Faculty, PGA of America Professional Golf Management Education Department.
  • Director, and developer of several PGA Golf Management Programs in the United States.
  • Guest Instructor, July, 2007 in China, Shanghai Jiao Tong University, Golf Car, Course Safety and Operations and Executive Golf Management.
  • Guest Instructor, Renmin University, Beijing, China, on Golf Course Operations and Course Design and Safety.
  • Developed training program for two Chinese Universities on Golf Course Management, regarding complete operational components.
  • Have given over 500 national Seminars on Golf Course Safety and Ownership, Driving Range Design and Operations, and Liability and Risk
  • Management for the PGA of America.
  • PGA of America Horton Smith Award for PGA Education-Section Winner.
  • Horton Smith Award for PGA Education-Second place National Finalist.

Diverse Experience in:

  • Revenue assessment, Business Planning and Operations
  • Golf Course Facility Design
  • Turfgrass Management and Golf Course Management
  • Risk Management and Legal Compliance in the Golf Industry
  • Golf Course and Golf Car Management and Ownership
  • Golf Cart Path/Driving Range Design/Operations
  • Golf Academy Ownership and Development
  • Golf Professional Certification and Training
  • Risk Management in the Golf sector
  • Golf Car Operations and Safety
  • Golf Operations Risk Management
  • Golf Course Liability Issues
  • Research Assessment
  • Accident Reconstruction

CAREER EXPERTISE

2004-present
President, 

  • Golf Course Management and Operations
  • Risk Management and Golf Course Legal Compliance
  • Golf Course Facility Operations Consulting
  • Golf Course and Driving Range Ownership/Design/Renovation
  • Golf Facility Consultation, worldwide
  • Professional Certification, Training and Development
  • Golf Car and Golf Course Management Program Development
  • Golf Safety and Operations consultant, program development
  • Golf Driving Range Design/ Course Design
  • Turfgrass Management consultant
  • Risk Management and Accident Prevention-Published Nationally

2009-present
Faculty

  • National University Professional Golf Management, San Diego, California
  • Keiser University Faculty on Golf Management
  • Developed and presently teaching course modules on Turfgrass Management,
  • Golf Facility Operations, Supervising and Delegating.

1995-present
Adjunct Faculty

  • PGA of America Professional Golf Management Program

2008
Developed Golf Operations, Golf Course/Range Design, Executive Management Module

  • Renmin University, Beijing

2007
Developed Golf Operations, Course Design Executive Management Module

  • Shanghai Jiao Tong University

2004-2009
Professional Golf Management Program Development

  • Director and developer of three University programs in the United States

2001-2004
Faculty Coordinator in charge of Training and Development

  • PGA Education Department
  • Port St. Lucie

2000-2001
General Manager/Owner, Golf Car Fleet Operation

  • Town of Walkill Golf Club, Walkill, NY

1998-2000
Golf Course Owner/Director of Golf Tournament Operations

  • The Historic Eddy Farm Inn and Sports Resort, Sparrowbush, NY

1998-2001
Steve Eisenberg Golf Academy Owner

  • The Historic Eddy Farm Inn and Sports Resort, Sparrowbush, NY
  • Town of Walkill Golf Club, Walkill, NY

1998-1999
General Manager, Huff House Golf Course

  • Ran golf course tournament operations and conducted National Golf Academy

1997-1999
Administrator, PGA Golf Professional Training Program

  • PGA of America
  • Delivered countrywide

Golf Columnist

1997-2002
Times Herald Record, Orange County, NY

1996-1997
Director of Instruction/Golf Academy Owner
Golf Academy at the Huff House, Roscoe, NY

1995-2001
PGA GPTP Work Experience Kit Reviewer
Completed at home, Liberty, NY

1995-1996
Head Golf Professional
Swan Lake Golf and Country Club, Swan Lake, NY

ADMINISTRATION

Golf Course Owner, Director of Golf Operations and Golf Academy Operations, Eddy Farm Inn and Sports Resort
Director of Tournament Operations, Developed Driving Range from the Ground up, Owner of Golf Car Fleet, Development of Risk Management Program at Golf Facility, Development of Golf Course Design Renovation and Operations and Maintenance.

Golf Car Fleet Lessor and Operator/Town of Walkill Golf Club, General Manager
Director of Tournament Operations, Golf Car Fleet Supervisor, General Manager, Golf School and Facility management and oversight of golf operation, tournaments, leagues, staff schedule and daily play.

Administrator of PGA Professional Golf Management University Programs
Coordinated on-site implementation of testing and training program on behalf of PGA. Oversight, training and evaluation of seminars given by adjunct faculty.

Faculty Coordinator in charge of Training and Development/PGA Golf Professional Training Program (GPTP)
Logistical coordinator of program, liaison between hotel staff and PGA, material set-up, maintenance of test integrity, seminar facilitator and oversight and support for adjunct faculty.

ACADEMIC INSTRUCTIONAL EXPERIENCE

Professional Golf Management
Turfgrass Management
National University, 2009
PGA of America, since 1995

Golf Car and Facility Operations
National University, 2009
Golf Course Design and Ownership
PGA of America, since 1995

PGA Professional
Introduction to Teaching
Readiness Orientation
Career Enhancement
Skills Assessment

Interpersonal Skills
“The Seven Interpersonal Skills”
“The Four Interaction Strategies”

Golf Management I
Golf Car Operations
Golf Car Fleet Management 2
Writing Policies and Procedures
Job Descriptions
Organizational Structure
Mission Statements

Teaching Golf I
Swing Analysis
Video Lessons
Lesson “Do’s and Don’ts”

Customer Relations
The “Geode Model”
Moment of Truth
Systems Staffing and Resources
Staff Training

Teaching Golf III
Group Lessons
Clinics
Golf Schools
Special Populations
Specialty Shots
Short Game

Golf Management II
Accounting Basics
Golf Car Fleet Management 3
Budgeting and Forecasting
Demographic and Feasibility Analysis

Supervising and
The “Performance System”
Delegating
Principles of Motivating Work
Delegating Work
Principles of Problem Solving

Golf Management III
Principles of Merchandising
Displays and Promotions

Analysis of the Swing
Establishing a Relationship with the Student
Full Swing Analysis
Lesson Structure
Clubfitting

Philosophy and Swing
Developing a Teaching Philosophy
Concepts of Teaching
Using Technology in Teaching
Drills and Teaching Aids
Short Game Analysis

ACADEMIC INSTRUCTIONAL EXPERIENCE

Professional Golf Management
Merchandising and Open to Buy
Inventory Control
Merchandise Assortment Plan
Inventory Control Systems

Business Planning
“Nine Step” Business Planning Model
Mission Statements
SWOT Analysis
Linear Trend Analysis

RELATED EXPERIENCE

Risk Management Consultation, 1998-present
Consultant to golf professionals and golf courses on risk management issues affecting golf operations.

EDUCATION

Doctorate
Syracuse University, Syracuse, NY
May 1986

Bachelor of Arts
Major in Political Science
Union College, Schenectady, NY
June 1983

PGA Business School I, II, and III
Completed Requirements for PGA membership
West Palm Beach, FL
1992-1995

Certified in Advanced Assessment Training
Korn/Ferry International
PGA Education Center, Port St. Lucie, FL
May 2004

TEACHING EXPERIENCE

Faculty Member, 2009
National University Professional Golf Management

Faculty Member, (Head of Training and Development) 2001 to 2004
PGA of America Education Center
Taught all courses associated with the PGA PGM program at PGM Universities, and the PGA Education Center.

Adjunct Faculty, 1995-2001
PGA Golf Professional Training Program
Taught all seminars associated with the PGA training program at both the
college and apprentice training level.

Golf Instructor 1992-2001
Instruction on the laws and principles of the golf swing to students of all ability levels in private and group settings.

PROGRAM DEVELOPMENT

  • National University, Golf Facility Operations, Turfgrass Operations
  • Shanghai Jiao Tong University, Golf Course Design and Executive Management Module
  • Renmin University, Beijing, Golf Range and Course Design and Safety Module
  • Northern Carribean University, Golf Executive Management Module

Professional Golf Management Program, University of Maryland at Eastern Shore

  • Responsible for ground floor development as a consultant and entire curriculum for the 20th certified Professional Golf Management Program in the United States.

Professional Golf Management Program, Sullivan County Community College

  • Responsible for ground floor development and entire curriculum for first certified Professional Golf Management Program in the State of New York.
  • Faculty Coordinator
  • PGA of America
  • Point person for training and curriculum development; knowledge testing and skills simulation development.

Golf Academy Development

  • The Golf Academy at the Huff House
  • The Steve Eisenberg Golf Academy
  • Director/Owner
  • Developed golf driving range and golf school structure, curriculum and handbook for multi-day golf academy. Catered to players of all ability levels. Trained all instructional staff. Created “state-of-the-art” training and practice facility.
  • Nike Junior Golf Camps at Historic Eddy Farm Inn and Sports Resort
  • Responsible for administration, program curriculum, staff training and program implementation.

PLAYER DEVELOPMENT

  • Mentored PGA PGM University students and PGA PGM apprentices, 1995-2004
  • Golf School Director, Golf Academy at the Huff House and Steve Eisenberg Golf Academy, 1996-2001
  • Junior Camp Director, Golf Academy at the Huff House and Steve Eisenberg Golf Academy, 1996-2001
  • Over 5000 hours of private and group instruction, 1993-2001
  • Instructor and Rules Official, Catskill Junior Tour, 1995-2001
  • Provided coaching and instruction with three high school golf teams, 1995-
    2001
  • Instructional coordinator for Eldred High School Golf Team, 1998-2000.

RESEARCH

  • Psychometric Liaison
  • Liaison between Applied Research Associates and the PGA of America
  • Matched tests to curriculum content
  • Standard setting
  • Passing score
  • Test validation
  • Minimally Qualified Candidate development
  • Angoff rating of test items
  • Bridge between assessment and curriculum
  • Test form review
  • Test item writing
  • Demographic Research and Promotional Campaign
  • Tracked all responses from website hits, job fair contacts and golf show attendees.
  • Evaluated viable markets and targeted promotional campaigns to such markets.
  • Directed marketing and promotions for Swan Lake Golf Club, The Golf Academy at the Huff House, The Steve Eisenberg Golf Academy, and the Town of Walkill Golf Club.

STAFF DEVELOPMENT AND TRAINING

Faculty Coordinator, PGA Education Department

  • Responsible for training staff to conduct all elements of apprentice training and PGM University programs.
  • Evaluation of PGA permanent faculty and administrative staff conducting PGA training program.
  • Point person for knowledge and simulation testing development.

Director of Golf Operations

  • Developed Policy and Procedures manual at The Historic Eddy Farm Inn and Sports Resort, Town of Walkill Golf Club and the Steve Eisenberg Golf Academy.
  • Trained all staff at the above facilities to handle all aspects of golf operation and golf school program.

PRESENTATIONS
Available on full CV

MEDIA PUBLICATIONS AND APPEARANCES AND AWARDS
Available on full CV

PROFESSIONAL MEMBERSHIP

  • PGA of America, 1995 to present
  • PGA Education Committee, 2007
  • PGA President’s Council, 2003 to present
  • South Florida PGA, 2000 to present
  • PGA National Golf Subcommittee on Education, 1999-2001
  • PGA Curriculum Development Committee, 1999-2001
  • Metropolitan PGA Education Committee, 1996-1998
  • Metropolitan PGA, 1995-2001

PLAYING EXPERIENCE

United Way Pro-Am, Winner, 1995
Professional Division Gross Winner
Villa Roma Resort, Jeffersonville, NY

Pebble Creek Pro-Am, 1994
Pebble Creek Country Club, SC
Ninth place out of 80 golf professionals

Ulster County Athletic League, Champion, 1979
Ellenville, NY

Groups

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