Provides Opinion & Testimony In:
Hospital Administration, Patient Safety, Health Care Organizations, Managed Care, Employeer Relations, Labor Relations, Joint Commission, Retirement Community, Market Share, Patient Satisfaction, Patient Safety,
Expert No. 3708
2005 – Present
Principal, Consultancy, L. L. C.
A healthcare consulting company providing legal advisory services and expert testimony in litigation. Also engaged in interim CEO assignments.
1991 – 2005
President and Chief Executive Officer
Touro Hospital & Health System, New Orleans, LA
Touro is a 150 year old health system comprising an urban teaching hospital, a rehabilitation hospital, a physician management company, a continuing care retirement community, a home health care company, and other related entities. Until recently included an HMO/PPO serving 325,000 lives. Its annual gross revenue is approximately $600 million and employs 2000 people. Touro is affiliated with Tulane and LSU Medical Schools.
Directed all day to day operations, established policies and procedures as well as standards and practices focused on patient safety, physician credentialing, labor relations practices, and compliance with Joint Commission Standards for Accreditation.
Converted a loss of $16 million in 1991 to a profit of $3 million within two years and a profit of $11 million in 2004 while increasing cash and investments from $42 million to $138 million and improving technology and physical plant with $129 million of investments. Grew medical staff, market share, patient and physician satisfaction, quality and patient safety, new programs, and a first class management team organization.
1991 Principal, JENSCO Associates
Provided interim CEO services as well as diversified management consulting services to hospitals, physician practices and other health care organizations.
1989-1991 President and Chief Executive Officer
Suburban Health Corporation, Pittsburgh, PA
Led this medium sized health care organization to establish effective patient safety programs, employee relations programs, and quality assurance systems. Successfully converted a $700,000 loss to a $1.2 million operating profit within 12 months. Increased productivity 13.7% and developed a strategic and architectural master plan involving all constituencies. while reducing nurse turnover, accounts receivable, and litigation against the organization.
1983-1989 Hospital Corporation of America
Senior VP for Operations, Dimensions Health Corporation 1985-1989
Prince Georgeâ€™s County, MD
CEO Greater Laurel Beltsville Hospital, Laurel, MD
COO Dimensions Health Corp. (Multi-facility Health System)
Implemented total hospital quality improvement program; converted $800,000 loss to $3 million profit within two years; increased occupancy 22%; increased OP activity 18%; and executed marketing plans for specialty programs in substance abuse, mental health, and acute rehab.
Negotiated long-term union contracts with multiple bargaining units; converted $6.6 million loss to $2.8 million profit within 2 years; and established joint ventures in home care, weight loss, office buildings and imaging services.
Associate Director, St. Lukeâ€™s Hospital, Newburgh, NY 1983-1985
Converted $1.4 million loss to $800,000 profit within 18 months; implemented successful marketing and promotional programs; instituted flexible staffing in all departments; and renegotiated all major physician and vendor contracts.
1976-1983 Chief Operating Officer
Meadowlands Hospital. Secaucus, NJ
Major role in developing new 200 bed hospital into an effective and profitable operation. Developed policies and procedures for all aspects of hospital operations including employee relations, patient safety, physician credentialing, negotiated clinical affiliations with schools of nursing and allied health, converted to in-house computer system, initiated management development programs, and implemented regional industrial medicine services.
1973-1976 Assistant Director
Barnert Memorial Hospital, Paterson, NJ
Provided day to day supervision for various hospital departments, developed long range strategic plans, prepared several successful certificates of need, and assured compliance with all JCAHO standards.
M.A., Health Care Administration, 1974 (Major: Hospital Administration)
The George Washington University
B.A., Economics, 1971 (Major: Economics & Sociology of Administration)
Queens College, City University of New York
Honors, Awards, and Related Activities
Diplomate, American College of Health Care Executives
Chairman, Metropolitan Hospital Council of Greater New Orleans
Louisiana Hospital Association Board of Trustees
ShareCor (Group Purchasing Organization) Board of Trustees
American Hospital Association Regional Policy Board
Board Member, Bristol ID Technologies Inc.
Treasurer, New Orleans Chamber of Commerce Board of Directors
Vice Chairman, Rivergate Development Corporation Board (Public Benefit Corp)
Executive Committee, Business Council of Greater New Orleans
1989 Emerging Leaders in Health Care Award Recipient
Dr. Robert S. McCeney Award for Administrative Excellence, 1988 Recipient
Whoâ€™s Who Among Students in American Universities and Colleges, 1970, 1971