When You Are in a Hurry and Looking for Just the Right Expert Witness to Win Your Case.
800-683-9847

Insurance Bad Faith Appraisal Expert Witness

Provides Opinion & Testimony In:

Property Claims, Casualty Claims, Commercial and Personal Lines Coverages, Custom Claims Handling Procedures, Practice Claims Handling Procedures, Claims, Claim, Insurance, Expert, Bad Faith, Coverage, Property, Casualty, Investigation, Adjuster, Appraiser, General Liability, Auto, SIU, Special Investigation Unit, Inland Marine, Homeowner, Commercial, Malpractice, Mediation

Expert No. 1747

I have worked in various claim capacities for major national insurance carriers since 1966. I retired in 1998 and became a Claims Consultant providing –  Mediation, Litigation, Claim Consulting & Adjusting Services. I am an expert in claim handling custom and practice, claim adjusting, coverage interpretation, and SIU practices. This includes complex claim handling issues; claim community standards; serving as an expert witness, appraiser, umpire, mediator and other claim handling and adjusting services.  In 2008 I returned to work for an Insurance Carrier as a commercial property claims manager for 13 western states.

Experience: I have worked as branch level adjuster, supervisor, unit manager, home office examiner, regional and zone level supervisor during my 48 years working in the Insurance Industry.

I am experienced in both direct handling and supervising the most complex claim issues. I have experience in Property, Auto, General Liability, Personal and Commercial lines claims, and Inland Marine. I am familiar with D&O, Association Liability, Medical and Dental Malpractice claims.

I have worked as a claims expert, appraiser, mediator and general adjuster.

2013 –              
A PRIVATE INSURANCE CLAIMS CONSULTING COMPANY
President, Sr. Claims Consultant

2008-2013      
CNA Insurance Company
Commercial Property Claims Manager - Western Region
                     
1998-2008       
M&Z Claims Service, Inc.
President, Claims Consultant/Executive General Adjuster

1980- 98         
Chubb Group of Insurance Companies
Liability Supervisor, Western Regional AMD Supervisor
Western Zone Supervisor – AMD, Auto Liability, General Liability, 
Commercial/Personal Property, SIU Manager

1979           
California Guarantee Association in behalf of American Reserve
Auto Claims Manager

1978 -79        
Reserve Insurance Company
Western Regional Property Claims Supervisor

1976 – 78     
Metropolitan Property and Liability Insurance Company
Property Unit  Manager             
Home Office Claim Examiner

1966 – 76    
Allstate Insurance Company
Claims Adjuster           
Field Supervisor           
Telephone Unit Supervisor

Education:    
Regents High School Diploma, Some College – Business Management
Numerous industry training schools and seminars
Senior Claims Law Associate from the American Educational Institute
Registered Professional Adjuster
Personal Lines Coverage Specialist - The National Underwriter
Commercial Lines Coverage Specialist - The National Underwriter

Professional and Civic Accomplishments:

A speaker at agency forums, and California Insurance Department Fraud Investigators Graduation.
Panel member on industry forums involving fraud claims handling.
Community volunteer - fire department, police department, congressional campaign.
Casualty Claims Law Associate (September – 1981)
CA Independent Adjusters License (1999 - 2008)
Registered Professional Adjuster (1999 - present)
Personal Lines Coverage Specialist (1/10/08)

Publications and Speaking Engagements:
Upon Request

Past and Present Memberships

Past Member, Southern California Fraud Investigators Association
Past Member, Society of Collision Repair Specialists
Past Member Insurance Dispute Resolution Center (1999-2001)
Independent Adjusters License (1999 - 2008 CA)
Past Member California Association of Independent Insurance Adjusters (1999 -  8/2008)
board of directors 2006 – 2007 )
Past Member Forensic Consultants Association  (2002 - 2006)
Speaker Committee Chairman –  (2003)
MCLE Chair - (2004)
Past Member Orange County Bar Association - Associate Member (2003 - 2008)
Society of Claim Law Associates (2003 – present)
Past Member Orange County Trial Lawyers Association (2004 - 2008)
Member of Claims & Litigation Management Alliance
 - Fraud Committee & Bad Faith Committee
Bad Faith Webinar Subcommittee Chairman
 –  President of the Orange County CA Chapter

Insurance Related Training

Air University - Automotive Repairman - 5/11/67
Freeport Fire Department - Basic Fire fighting - 7/16/68
Allstate Insurance Company - Fire & Allied Lines Training - 7/26/68
Metropolitan Property & Liability Ins. Co. - Claims Orientation for Management - 8/20/76
      “                 “                    “                  –  Claims Supervisory Development - 9/23/77
American Reserve Insurance Co. - Supervisor Development - 11/28/78
Chubb & Sons - Auto Damage File Inspection - 3/7/80
  “               “   –  Xerox Professional Selling Skills - 5/1/81
  “               “   –  Advanced Liability - 6/4/81
American Educational Institute - Casualty Claims Law Associate - 9/81 (2 yrs)
Chubb & Sons - Fraud & Arson Investigation - 3/21/84 ( 2 days)
Property Claims Service - Off Road Heavy Equipment - 3/12/86 (2 days)
Vale National - Advanced Estimatics - 4/24/87 (3days)
Chubb & Sons - Property IIA - 6/14/91 (3days)
Chubb & Sons - California Unfair Claims Practice - 2/10/93 (4hrs)
Insurance Fraud Investigation & Management - AISG Insurance Fraud Investigation & Management Conference - 3/17/93 (3days)
Southern California Fraud Investigator Association - 24 Hrs Fraud Training – 6/10/94
“                “             “              “               “              – 8 Hrs Fraud Training - 6/9/95
California State University of Fullerton - Crime Analysis/Data Analysis - 12/95 (16 weeks)
Cummins & White, LLP - Fair Claims Settlement Practice - 5/29/98 (3hr)
Cummins & White, LLP - Appraisal: How, When & Why - 8/6/98 (3hr)
Cozen & O’Conner, LLP - Annual California Insurance Seminar - 10/98 (4hr)
National Business Institute - Third Party Coverage in California - 1/19/99 (8hr)
Insurance Dispute Resolution Center - The Statutory Fire Insurance Appraisal Clause - 4/22/99 (1hr)
Placentia Yorba Linda Adult Education - Microsoft Office 97 - 4/28/99
Quisenberry & Barnell, LLP - Litigating the Bad Faith Case: Settlement/Trial/Appeal - 5/15/99 (4hr)
Insurance Dispute Resolution Center - Mock Appraisal - 6/17/99 (1.5hr)
Insurance Dispute Resolution Center - How to work effectively with lawyers in the appraisal process. - 8/26/99 (1.5hr)
Insurance Dispute Resolution Center - Staying Independent - 10/21/99 (1.5hr)
California Association of Independent Insurance Adjusters - 1/28/00  Fair Claims Practice Certification (2 hrs)
West Coast Casualty, Annual Construction Defect Seminar 4/27-28/00 (10hrs)
California Association of Independent Insurance Adjusters - 1/25/01  Fair Claims Practice Certification (1 hrs)
National Business Institute - Bad Faith Litigation in California - 5/1/01 (6hrs)
Forensic Consultants Association - Admitting and using tests, experiments and demonstrative evidence at trial. - 1/14/02 (1hr)
Quisenberry & Kabateck LLP - 1/22/02 (3.0 hrs) New Cases, Developments in Insurance, Bad Faith
California Association of Independent Insurance Adjusters - 2/19/02  Fair Claims Practice Certification
Forensic Consultants Association - The Ins and Outs of working with Insurance Companies - 2/11/02 (1hr)
Forensic Consultants Association - Testifying Skills Workshop - (7hrs)  3/23/02
Forensic Consultants Association - Expert Proof in civil litigation (1hr) 5/20/02
Associated Construction Services - Everything you wanted to know about mold (4hrs) 6/10/02
Forensic Consultants Association - Expert tails from the dark side (1hr) 10/2/02
West Group - Westlaw training - 11/5/02 (1hr)
Forensic Consultants Association - How to be a killer expert witness in toxic mold litigation 11/14/02 (3hr)
Institute for Mediation Studies - Basic Mediation and Negotiation Skills - 1/22-25/03 (30.75hr)
Orange County Bar Association - 2002 The Year in Review in Insurance Law (1hr)
California Association of Independent Insurance Adjusters - 3/4/03  Fair Claims Practice Certification (1hr)
Forensic Consultants Association - Mold Part III - The advanced course 5/8/03 (3hr)
Anatomy of a Bad Faith Case - Orange County Bar Association - 6/10/03 (3hr)
Forensic Consultants Association - How the Expert deals with insurance fraud - 6/16/03 (1hr)
Smith, Smith & Feeley LLP - Effective mold claims handling and underwriting strategies for 2003 & beyond (6/20/03) (2hr)
Orange County Bar Association - Punitive Damages a changed landscape - A discussion of State Farm vs. Campbell and it’s progeny (9/26/03 - (1hr)
Forensic Expert Witness Association - Experts and Insurance 10/20/03 (1hr)
Cozen & O’Conner LLP - Product defect subrogation 10/22/03 (3hr)
Orange County Bar Association - Legislation involving additional insured in construction (10/24/03) (1hr)
National Business Institute - Litigating the Class Action Lawsuit in California - 11/4/03 (6hr)
Smith, Smith & Feely - Insurance Bad Faith - Claims Litigation trends 2004  2/13/04 (4hr)
Forensic Expert Witness Association - Advanced cross examination workshop (7.0) 3/25/04
Orange County Bar - Is the policy open? (1.0) 4/23/04
Orange County Trial Lawyers Association - Right vs. Wrong: Ethical Practice Dilemmas (7/29/04 (1.0)
Forensic Expert Witness Association - Deposition Strategies for the expert (1.0) 9/20/04
Smith, Smith & Feeley, Inc. - Property Insurance Law - Condominium Cov Issues, Collapse Cov Issues, Case Law & Statutory updates (1.5 hr) 9/29/04
Advanced Restoration - Indoor molds - how alarmed should we be? (1.0) 11/18/04
Advanced Restoration - Restoration of personal property (1.0) 11/18/04
Advanced Restoration - Water & Fire Damage Repair - emergency phase 1 & repairs phase II (4.0) 11/18/04
Orange County Trial Lawyers Association - Electronic Discovery (1/27/05 (1.0)
Orange County Bar Assoc. - Annual Insurance Law Update (3.0hr) 2/24/05
Forensic Expert Witness Association - Running your expert witness practice (3.0)
California Association of Independent Insurance Adjusters - 3/2/05  Fair Claims Practice Certification (1hr)
California Association of Independent Insurance Adjusters - 3/2/05  Seminar for the evaluation of earthquake damage (6.0)
Combined Claim Conference - 3/15/05 - Earthquake - What’s Shaking (1.0)
Combined Claim Conference - 3/15/05 - Earthquake - Are you ready for the big one (1 ½ hr)
Combined Claim Conference - 3/15/05 - Handling water damage claims in the world of absolute mold exclusion (1 ½ hr)
Smith, Smith & Feeley, Inc. - 5/12/05 – Property Insurance Law - Insurance Bad Faith 2005 - claim & litigation trends (1 ½ hr)
Orange County Trial Lawyers - 7/28/05 - Is the policy open - when opportunity knocks
Lorman Education Services – Plan Reading & Scheduling in CA - 1/25/06 (6 ½ hr)
Orange County Trial Lawyers - 1/26/06 - What’s new in tort & trial - 2005 year in review (2 hr)
Combined Claim Conference - 3/14/06 -  General Session - Negotiations - (1 ½ hr)
Combined Claim Conference - 3/15/06 - General Session - Claim Notes - Your best friend or worst enemy ( 1 ½ hr)
Combined Claim Conference - 3/15/06 - Understanding Business Interruption
California Association of Independent Insurance Adjusters - 5/25/06  Fair Claims Practice Certification (1hr)
Orange County Bar Assoc. - Annual Insurance Law Update (3.0hr) 6/15/06
CAIIA - How to avoid bad faith when handling a potential fraud claim (1.0 hr) 11/10/06
The National Underwriter Co. - Insurance Principles - 3/5/07 (2 hr)
Orange County Bar Association - College of trial advocacy - closing arguments - (2.0 hr) 5/1/07
The National Underwriter & FC&S web based seminar - Business Income Demystified (1.0 hr) 2/23/07
Orange County Trial Lawyers - 6/28/07 - Hear a multi million dollar closing arguments (1 hr)
Webinar Seminar presented by Enservio  7/19/07 (1 hr)- Key Executives share tips to reduce indemnity on contents claims up to 30%
The National Underwriter Co. - Homeowner Policy Explained - 8/30/07 (27 hr)
Combined Claim Conference Northern California - 7/13/07 - (1 ¼ hr)  –  Proof of loss: friend or foe
California Association of Independent Insurance Adjusters annual conference -  10/18/07 – Speak Now or forever hold your peace -
tips and advise on preparing for and giving testimony - Kevin D. Hansen - (1 hr)
LexisNexis Webinar - 11/13/07 - (1hr)  Investigating the key players in your case - David Dilenschneider
The National Underwriter Co. - Personal Auto Explained - 11/23/07 (20 hr)
The National Underwriter Co. - Personal Umbrella Explained - 1/10/08 (11 hr)
Combined Claim Conference - 3/11/08 - Resolving problem property claims - White Waiver, Mediation, Arbitration & Apprl (1 hr)
Combined Claim Conference - 3/11/08 - Ident. of Suspect Claims - dispelling myths of Chiro claims (1.0 hr)
Combined Claim Conference - 3/12/08 - Handling property claims while avoiding bad faith (1.0 hr)
RGL Accounting - Pacific Palms Resort, Industry Hills, CA - 5/16/08 – Accounting issues in business interruption losses (3.0 hr)
RGL Accounting - Pacific Palms Resort, Industry Hills, CA -  5/16/08 – Interviewing/deposing an expert (3.0 hr)
SPSS & Insurance Networking News webinar - 5/21/08 - The Automated Detective: How predictive analytics increases fraud detection (1 hr)
The National Underwriter Co. - Commercial General Liability - 5/24/08 (15 hr)
California Association of Independent Insurance Adjusters - Diamond Bar CA - CA Fair Claims Settlement Practices Regulations, CA SIU Regulations, and the SEED Program - (6/17/08) (8.0)
The National Underwriter Co. - Commercial Property - (8/2/08) (17.0)
CNA Webinar - Annual California Fraud Awareness - 8/12/08 (2 hr) Julio Nunez
CNA Webinar - Anti Fraud Basics - 8/17/08 (4.0 hr)
CNA Webinar - Investigations - the subro angle - 7/25/08 (2.0 hr)
CNA Webinar - Code of professional conduct - 7/21/08 (1.0 hr)
CNA Webinar - Good Faith Claims Handling - 7/21/08 (2.0 hr)
CNA Webinar - Professional work place practices - 7/18/08 (1.0 hr)
CNA Webinar - Work place harassment - 7/21/08 (2.0 hr)
Rancho Santiago Community College - Human Resources Certificate Training Program (6 hr) 9/27/08
‘CNA’ LMS System - California Fair Claims Practices Regulations (2 hr) 7/20/08
‘CNA’ LMS System - Claims Reserving (2 hr) 7/25/08
‘CNA’ LMS System - Privacy & Data Security Awareness (1 ½ hr) 7/18/08
‘CNA’ LMS System - Records Management (1 hr) 7/20/08
‘CNA’ LMS System - Sending & Receiving Messages in Outlook 2003 (1 hr) 7/17/08
‘CNA’ LMS System - Improving productivity Using Microsoft Outlook: Changing Your Outlook (3 ¾ hr) 7/16/08
‘CNA’ LMS System - Performance Management Overview (1 hr) 8/2/08
‘CNA’ LMS System - Performance Planning  (1 ½ hr) 8/3/08
‘CNA’ LMS System - Coaching & Feedback for Employees (1 hr) 9/20/08
‘CNA’ LMS System - Development Planning (3 hr) 9/7/09
‘CNA’ LMS System - Xactimate Training (9/22 - 9/24/08) (2 ½ days)
‘CNA’ LMS System - California Earthquake Accreditation (4 hr) 11/5/08
‘CNA’ LMS System - Managing Change (4 hr) 2/13/09
‘CNA’ LMS System - Paperless Claim Environment (2 hr) 2/10/09
‘CNA’ LMS System - Situational Leadership  (4 hr) 2/12/09
‘CNA’ LMS System - Interpersonal Skills (4 hrs) 2/1/209
‘CNA’ LMS System - (PLRB) Earthquake - Coverage and adjusting (1 hr) 3/23/09
‘CNA’ LMS System - (PLRB) Earthquake - inspection process (1 hr) 3/23/09
‘CNA’ LMS System - (PLRB) Mold Safety and Containment (1 hr) 3/26/09
‘CNA’ LMS System - (PLRB)  Mold/Sick Building Syndrome (1 hr) 3/25/09
‘CNA’ LMS System - (PLRB) Policy Definitions (1 hr) 3/26/09
‘CNA’ LMS System - (PLRB) Who is an Insured (1) 3/25/09
‘CNA’ LMS System - Code of Professional Conduct - US Domestic (2 hr) 4/7/09
‘CNA’ LMS System - California Annual Fraud Awareness Teleconference (1 hr) 6/10/09
OC Bar Association - Annual Insurance Law Update (3 hr) 6/25/09
‘CNA’ LMS System - Performance Assessment for employees (1 hr) 7/5/09
‘CNA’ LMS System - Exposure pricing: risky Business 101 (2 hr) 7/5/09
Council on Litigation Management- Litigation 101 9/9/09
‘CNA’ LMS System - Performance Management Essentials (2 hr) 11/12/09
The National Underwriter Company - Workers Compensation (8 hr) 11/21/09
‘CNA’ LMS System - Performance Management Clinic (2hr) 12/1/09
‘CNA’ LMS System - Workplace Harassment (2 hr) 12/9/09
The National Underwriter Company - Business Auto (10 hr)  12/13/09
C&W LLP - Legal Ethics Training - 1.0 hr - 4/6/10
American Educational Institute - Property insurance Principals - 16 hr - 2/27/10
‘CNA’ Webinar - Reviewing an Electrical Bid - 1.0 hr - 3/17/10
American Educational Institute - Fire & Extended coverage Perils - 16 hr - 3/27/10
American Educational Institute - Loss Adjustment & Subrogation - 15 hr - 4/23/10
American Educational Institute - Arson & Fraud - 14 hr - 5/24/10
‘CNA’ Webinar - Management Fundamentals - 23 hr - 6/22/10
 â€˜CNA’ Webinar - Fraud Awareness Training - 1 hr - 6/29/10
American Educational Institute - Homeowner  Property Coverage - 20 hr - 7/5/10
American Educational Institute - Commercial Property Coverage - 20 hr - 8/22/10
American Educational Institute - Inland Marine - 15 hr - 9/20/10
‘CNA’ Webinar - Business Interruption Fraud - presented by Larry Arnold C&W LLP - 1.0 hr - 7/13/10
 â€˜CNA’ Webinar - CCA Basics & Navigation - 2.0 hr - 10/1/10
‘CNA’ Webinar - CCA Claim Manager Administration - 1.0 hr - 10/25/10
‘CNA’ Webinar - CCA Document Management - 1.0 hr 10/22/10
‘CNA’ Webinar - CCA Fundamentals - property Claims - 1.0 hr - 10/15/10
PLRB - Conference - Building Code Issues & Adjustments - 1.0 hr - 11/2/10
PLRB - Conference - Current Trends in Property Law - 1.0 hr - 11/2/10
PLRB - Conference - Equipment Breakdown & Interplay  with property cov & adjustment - 1.0 hr - 11/2/10
PLRB - Conference - Appraisal option Strategies with Property Claims - 1.0 hr - 11/2/10
PLRB - Conference - Origin & Cause - Recent Trends in Successful Investigations - 1.0 hr - 11/3/10
PLRB - Conference –  Investigations Challenges with Commercial Roofs - 1.0 hr - 11/3/10
PLRB - Conference - Good Faith Claim Handling for Property Adjusters - 1.0 hr - 11/3/10
PLRB - Conference - Estimating Challenges with specialty or Unique Repairs/Restoration - 1.0 hr - 11/3/10
American Educational Institute - Recognizing Fraud - 14 hr - 1/30/11
American Educational Institute - Special Investigation - 18 hr - 2/19/11
CLM - Webinar - Top 10 Bad Faith Cases 2010 - 1.0 hr - 2/24/11
American Educational Institute - Proving Fraud - 14 hr - 3/19/11
Combined Claim Conference - Indemnification hold harmless & Ins. What is the difference - 1.0 hr - 3/29/11
Combined Claim Conference - Combating Insurance Fraud through Affirmative Litigation -v1.0 hr - 3/29/11
Combined Claim Conference –  Racing Under Pressure - 1.0 hr - 3/29/11
Combined Claim Conference –  Optimizing Technology and data for  Exceptional Results - 1.0 hr - 3/29/11
Combined Claim Conference –  Evaluation and Proof of Economic Damages - 1.0 hr - 3/29/11
Combined Claim Conference –  Public Adjusters - Good - Bad & the Ugly - 1.0 hr - 3/30/11
Combined Claim Conference –  Smoke & Soot Damage Restoration - 1.0 hr - 3/30/11
Combined Claim Conference –  Negotiating Property Claims - 1.0 hr - 3/30/11
Combined Claim Conference –  Winning Tactics in Defending Small Claim Trials - 1.0 hr - 3/30/11
American Educational Institute - Handling Suspicious Claims - The Policy & its Requirements - 17.0 hr - 4/21/11
‘CNA’ Webinar - Manager Assignment Attributes - 1.0 hr - 5/18/11
American Educational Institute - Avoiding Bad Faith & Civil Liability in Handling suspicious Claims - 16.0 hr - 5/22/11
‘CNA’ Webinar - California Annual Fraud Awareness Training - 1.0 hr - 6/28/11
American Educational Institute - Advanced Legal Issues in Fraud Investigation and defense - 19.0 hr - 7/4/11
American Educational Institute - Auto Insurance fraud - 15.0 hr - 7/10/11
‘CNA’ Webinar - Foreign Corrupt Practices Act - 1.0 hr - 7/19/11
‘CNA’ Webinar - Workplace Harassment - 2.0 hr -7/19/11
‘CNA’ Webinar - CA Fair Claims Settlement Practices - 1.0 hr - 7/20/11
‘CNA’ Webinar - Earthquake Training - 5.0 hr - 9/29/11
‘CNA’ Webinar - Communicating to get results  3.0 hr - 12/8/11
International Insurance Institute - Negotiating Skills for Claims - 4.0 hr - 1/10/12
LWG - Webinar - Pipe Rupture Claims - Effective Strategies - 1.0 hr - 1/13/12
LWG - Webinar - Constraints on Biotech Health & food Production Equipment - 1.0 hr - 1/27/12
LWG - Webinar - Medical Equipment Damage Claims - 1.0 hr - 2/10/12
LWG - Webinar - CSST Fire Investigation - 1.0 hr - 2/24/12
Adjuster Pro - Texas All Lines Adjuster License Training - 40.0 - 3/2/12
LWG - Webinar - Industrial Accident Investigation Strategies - 1.0 hr - 5/18/12
LWG - Webinar - Turbine Boiler Equipment - 1.0 hr - 5/25/12
LWG - Webinar - Advanced Strategies for Investigating HVAC failures - 1.0 hr - 6/15/12
‘CNA’ Webinar - Property Case Law Update - 2.0 hr - 6/27/12
LWG - Webinar - Broadcast Production Equipment Claims - 1.0 hr - 6/29/12
LWG - Webinar - Marine Electronic Equipment Claims - 1.0 hr - 7/13/12
CE Institute Webinar - Fraud Training 2012 - 1.0 hr - 7/18/12
LWG - Webinar - Grain Handling Facility Fires - Agricultural Losses - 1.0 hr - 8/17/12
CLM Mini Fraud Conference - Fraud Conference Training - 3.0 hr - 8/19/12
PLRB Webinar - Navigating the SIU Minefield - 2.0 hr - 8/28/12
LWG - Webinar - Case Studies of Evaluation of Earthquake Damage claims - 1.0 hr - 8/31/12
‘CNA’ Webinar - Commercial Leins/Contracts - 2.0 hr - 10/23/12
‘CNA’ Webinar - Case Law Update - Sink Holes FLA Changes - 2.0 hr - 10/26/12
LWG - Webinar - Crane Claims - Failures and cost to repair - 1.0 hr - 11/16/12
‘CNA’ Webinar - Business Interruption Fraud - 2.0 hr - 11/28/12
LWG - Webinar - The End of the World As we Know it: Hoe Solar Storms impact the Insurance Industry - 1.0 hr - 11/29/12
LWG - Webinar - Origin & Cause: Successful investigation of appliance fires - 1.0 Hr (12/14/12)
LWG - Webinar - Pipe Rupture Claims: Effective strategies for response & recovery - 1.0 hr (1/11/13
LWG - Webinar - Sprinkler System Claims - 1.0 hr - 1-25-13
LWG - Webinar - Elevator Losses - 2/8/13 - 1.0 hr
CLM – Webinar –  The future is Now: Emerging Issues in a New Generation of Bad Faith Claims - 1 hr –  3/20/13
CE Institute - Webinar - Ethics - a case study - 2 hr (3/27/13)
LWG - Webinar - Don’t Blow it - Strategies for handling wind damage and other roof claims - 1.0 hr - 4/5/13
CNA Webinar - Leadership Essentials: Motivating Employees - 1.0 hr 4/8/13
CLM Convention - What is new in claims and litigation management - a conversation with Sr. Executives 1.0 hr - 4/11/13
CLM Convention - Insurance Fraud and recouping good faith payments –  1.0 hr - 4/11/13
CLM Convention - Surviving the storm - Claim responsiveness and insurer’s own E&O exposure - 1.0 hr - 4/11/13
CLM Convention - Staff Counsel - Benefits, Challenges and Ethics - 1.0 hr - 4-11-13
CLM Convention - How to fair with the Unfair Claims Practice Acts - 1.0hr - 4/11/13
CLM Convention - Leading by example - learning from experience: Pathways to dynamic leadership - what is it that make some leaders truly excel at taking their organizations to the next level - 1.5 hr - 4/12/13
CLM Convention - Doing the right thing - Ethics in claim handling - 1.0 hr - 4/12/13
CE Institute - Webinar - Insurance Fraud: Application to policy – (1.0 hr) - 4/17/13
CLM - Webinar - It is unoccupied but is it vacant? - (1.0hr) 4/24/13
LWG - Webinar - Turbine/Boiler Failures - 5/10/13 (1 hr)
CE Institute - Webinar –  Understanding Business Income insurance - (2.0 hr) 5/16/23
CE Institute –  Webinar -  Physical Therapy Rehabilitation - 5/16/13 (1.0 hr)
PLRB - Western Regional Conference - Claims & Underwriting: Two sides of the same coin - 6/11/13 (1.5 hr)
PLRB - Western Regional Conference - Delivering excellent customer service - 6/11/13 (1.5 hr)
PLRB - Western Regional Conference - Hail Damage to buildings, roofs, siding & vehicles - 6/11/13 (1.5 hr)
PLRB - Western Regional Conference - Security & privacy concerns - 6/12/13 - (1.5 hr)
PLRB - Western Regional Conference - Aggressive contractors and storm damage challenges - 6/12/13 (1.5 hr)
PLRB - Western Regional Conference - Adjusting strategies with commercial property insurance & recovery - 6/12/13 (1.5 hr)
LWG - Webinar - What inside - working with building envelope claims – – (1.0hr) - 6/14/13
LWG - Webinar - Expert answers to VOIP Telephone Systems – 6/28/13 (1.0 hr)
LWG - Webinar - Strategies for handling agricultural equipment 7/12/13 (1.0 hr)
CNA - Webinar - Annual fraud awareness training - 8/5/13 (1.0 hr)
LWG - Webinar – Expert Tips for Managing Tower Equipment Claims - 8/9/13 (1.0 hr)
PLRB - Webinar - Depositions for Insurance Professionals - 8/27/13 - (2.0 hr)
CE Institute Webinar - The Role of the SIU & Adjuster in an SIU Investigation - 9/11/13 (2.0 hr)
LWG - Webinar - Understanding technical issues in transformer claims - 9/13/13 (1.0 hr)
CLM - Orange County Chapter - Fraud - One - Three - WC 10/3/13 (1.0 hr)
CLM - Orange County Chapter - Claims Handling made Easy 10/3/13 (1.0 hr)
LWG - Webinar - Farming/agricultural Structure Claims - Unique Considerations for Specialized Buildings (10/4/13 - 1.0 hr)
PLRB - Webinar - Customer Service - The Great Divider - 10/10/13 (1.0Hr)
LWG - Webinar - Shinning the light on solar energy equipment failures - 10/25/13 (1.0 hr)
LWG - Webinar – Machine Shop/Tooling Equipment Claims: Unique Claims Impacting Middle Market Manufacturing 11/8/12 (1hr)
LWG - Webinar – Old School Power: Equipment Failures Involving the Production of Traditional Energy 12/6/2013 (1.0 Hr)
LWG - Webinar – Restoration & Reinstatement of Medical Equipment 2/7/2014 (1 hr)
LWG - Webinar - Pipe Rupture Claims: Effective Strategies for Response and Recovery 2/21/2014 (1 hr)
LWG - Webinar - To re-wire or not to re-wire: Lightening, water or power surge damaged building infrastructure beyond repair? 3/7/14 (1 hr)
LWG - Webinar – To re-wire or not: When has lightning, water or power surge damaged a building’s electrical infrastructure beyond repair 3/7/2014 (1hr)
LWG - Webinar - Evaluating Hail Damage 3/21/2014 (1 hr)
LWG - Webinar - Don’t Blow It -Strategies for handling wind damage and other roofing claims (3/28/2014 (1 hr)
LWG - Webinar - Fidelity Claims Involving Technology: Is it Covered or Not?   4/4/2014  (1 hr)
Cozen O’Connor - Webinar - Timing Issues in E&O Policies (1 hr) 4/9/14   LWG - Webinar - Determining liability in electrical generation, distribution & transmission failures (1 hr) 4/11/14
LWG - Webinar - Strategies for assessing building foundation damages (1 hr) 5/9/14
LWG - Webinar - Construction Delay Claim Strategies (1 hr) 5/16/14
LWG - Webinar - Tractor Trailer Accident Investigations (1 hr) 6/20/14
LWG - Webinar – Minimizing Business Interruption in Machine Shop Losses - (1 Hr) 6-27-14
LWG - Webinar - Concrete Failure Investigations - (1 hr. 7/11/14)
Cozen O’Conner - Webinar - Contingent Business Interruption Insurance - when the insureds business is effected by a distant disaster (1 Hr) 7/17/14   
LWG - Webinar - Arson Investigations for Claims Professionals (1 hr) 7-25-14                                                                          

Groups

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