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Travel, International Trade, Tourism, Travel Industry, Management, Business Logistics, Budget, Risk Manager, Mediator,

Bio in Brief

A specialist in International Trade & Tourism with almost thirty years of Travel Industry Management experience, Expert has maintained business and client relationships across the globe.
High level projects over the years have included foreign governments, their Consulates, Ministers and Ambassadors, Royals, Diplomats, high net worth individuals as well as high profile
Entrepreneurs. Client services regularly demand a fine-tuned balance of finance, logistics, diplomacy, management skills and ultimately client advocacy.

Expert has managed business logistics for Celebrities in Entertainment and Music, Fashion, Publishing, Politics and Sports personalities from Soccer, Boxing, NFL, Golf, Basketball and Motor Racing. Client projects have always carried elements of Risk Management, and usually requiring multi-tiered budget conscious project solutions.

With a career client list historically in both corporate and leisure sectors, University programs, Nonprofits, Startups, etc., John’s extensive management experience in high profile travel, Incentives, Destination promotion, Special Events, Maritime and Affinity Group management adds a strong element to the team.

Corporate Clients have ranged from Fortune 500 entities to small / medium sized companies in various sectors of industry ranging from Aviation, Construction, Defense, Finance, Logistics, Medical and leading Telecom’s, whereby Expert is traditionally known as a “go-to-guy”. In a diverse mostly project based career, he has spoken at International Conferences, served on Expert and Advisory panels, volunteered with Association Board Managements, led groups through Asia, the UK, the USA, headed Delegations, traveled to almost fifty countries, and almost fifty States.

Throughout his career, Expert has supported many diverse charitable causes by offering his services pro-bono, typically benefiting children’s well being, Patriotic / Veteran’s causes, cultural awareness, Historical, Fine Arts or select Environmental issues.

Canadian born of proud English immigrant heritage and raised in the States, Expert carries British and American Citizenships.

Resume: Expert

Professional Travel Agent Management Experience – Overview:

Extensive Travel Agency operations, including Administrative, Operational, and all aspects of supportive Management.

25+ years experience in Travel & Tourism on the Frontlines of general and critical Travel Agency management for both Corporate & Leisure Clientele.

International and Domestic travel management include Families, Minors, Seniors, Disabled, Corporate, VIP’s, HNW, Diplomats – are amongst the client categories overlapping both wholesale and retail environments. Historically they are Individuals, Groups, University Classes, Medical Missionaries, Clergy, Choir & Musical Groups, Sports Celebrities, Press & Media, Veterans, Government workers, etc.

Project lead and decision maker for critical Budgeting, Expense Management, Client relationship Management, Policies & Procedures development and governance, Fee Structure, Vendor relationship, Product Knowledge Specialist, multiple Destination Specialties, multiple Product Specialties.

With traveler Safety & Security always paramount, Experthas been the point person, aka Command Central, for special projects including the logistics of Special Needs Children, Exchange Students, Victims of Family Law Disputes, Minor Disabled Travelers – traveling with or without an assigned Chaperone.High Value non-human shipments.

Special air travel past projects under the purview of Family Court include:

  • Australia/USA/Australia – LAX/SYD/LAX
  • Note: Court Monitored Logistics. Siblings, Male & Female, under 11yrs.
  • Kona Hawaii / Orange County / Palm Springs / Kona Hawaii – KOA/LAX/KOA
  • Note: Court Monitored Logistics. Volatile environment between the parties. Female, 11yrs – 16yrs term.
  • Orange County / Ft Lauderdale / Orange County – SNA, LAX/FLL MIA/LAX
  • Note: Passenger was a hearing impaired minor female, 11yrs – 13yrs term. Volatile environment between the parties.

Extensive experience in dealing with local Police and Int’l Law Enforcement, Private Security, Threat Assessment, and the monitoring of keenly secure environments, while in transit.

Subject Matter Expert:

  • Airline Ticketing, Airline Group Management, Airline Ticketing Protocols & Training
  • Airline Document Specialist, Travel Documents & Credentials – Anti-fraud
  • Meeting Planning, Hotel Group Contract Negotiation, Management and Utilization
  • Passenger Cruise Ship & Maritime Sectors
  • International Visa & Passport Management, Group Visa Processing
  • Consumer Travel Advisor & Awareness Speaker, Consumer Advocate for the Vulnerable
  • Logistics Management Specialist for High Net Worth, Key Executive, Affinity Group Management
  • Destination Expert for Safety & Security Logistics
  • Meet & Greet Passenger Transfer V-VIP, Luxury markets
  • Project Planning
  • Travel Industry Pricing & Promotions, Negotiated Rates & Consumer Offerings
  • Travel Insurance, Risk Management
  • Travel Security, Executive Protection, Managed Transport

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