Provides Opinion & Testimony In:
taxicab, taxi, cab, motorcoach, bus, limousine, limo, black car, sedan, premium car, livery, transit, paratransit, non emergency medical, NEMT, medical transportation, hospital transportation, wheelchair transportation, ambulette, shuttle, courtesy car, courtesy shuttle, accidents, safety, transportation safety
Expert Witness No. 3797
Expert No. 3797 is one the nationâ€™s premier transit consultants and has worked on projects involving ground passenger transportation in 38 states. Expert No. 3797, whose career in the industry has spanned 36 years as an executive and now as a consultant, not only has great expertise in transit operations, business development, and regulatory issues, but he is also one of the most sought-after informational and motivational speakers in the industry. His expertise includes motor coach, taxicab, limousine, paratransit, non-emergency medical van, wheelchair lift van, shuttle van, and all similar forms of livery. His expert witness experience includes cases involving traffic accidents, passenger injuries, employee/employer disputes, as well as transportation regulatory issues. He is a featured columnist in the Transportation Leader, the Taxicab, Limousine, and Paratransit Associationâ€™s (TLPA) quarterly magazine, and has also spoken at every TLPA convention since 2000. He has published more than 350 articles on the transit industry and has made more than 180 industry speeches or presentations. In the past 4 years, Expert No. 3797 has worked on nationwide consulting projects for the Federal Transit Administration, the Transportation Research Board, the Veterans Administration, Easter Seals Project Action, and the TLPA. He is currently part of a team conducting training seminars for the Michigan DOT. Expert No. 3797’s private sector client list has included the Special Olympics, Carnival Cruise Lines, Royal Caribbean Cruise Lines, Kaiser Permanente, Motorola, Blue Cross/Blue Shield, Humana HealthCare, Prudential, United HealthCare, Cigna, HealthSouth, Tenet HealthSystems, HCA Healthcare, LogistiCare, Ericsson Communications, and Veolia North America.
Expert No. 3797 has consulted or provided an expert opinion in the field of Ground Passenger Transportation on cases or projects involving the following states and cities:
Alabama- Mobile, Birmingham
Alaska- Kenai, Soldotna, Anchorage
Arizona- Phoenix, Scottsdale, Tempe
Arkansas- Little Rock
California- San Diego, San Francisco, San Jose, Los Angeles
Colorado- Denver, Fort Collins, Boulder, Aurora
Connecticut- Hartford, New Haven, West Haven
Florida- Miami, South Miami, Miami Beach, Hialeah, Orlando, Ft. Meyers, St. Petersburg, West Palm
Beach, Boca Raton, Jacksonville, Daytona Beach, Pensacola, Ft. Lauderdale, Stuart, St. Augustine,
Gainesville, Naples, Clearwater, Tampa, Tallahassee, Key West, Coral Gables
Georgia- Atlanta, Camilla, Ray City
Idaho- Boise, Nampa, Meridian, Garden City
Indiana- Evansville, Indianapolis
Iowa- Des Moines, Dubuque, Quad Cities
Kansas- Topeka, Kansas City, Mission
Kentucky- Louisville, Lexington, Bowling Green, Owensboro,
Louisiana- New Orleans, Baton Rouge
Maryland- Baltimore, Frederick, Washington, D.C.
Massachusetts- Boston, Bridgewater, Pittsfield, Marthaâ€™s Vineyard
Michigan- Lansing, Grand Rapids
Minnesota- Minneapolis, Stillwater, St. Cloud,
Mississippi- Desoto County
Missouri- Kansas City
Nevada- Reno, Las Vegas,
New Jersey- Ft. Lee, Ridgewood, Newark, Cape May, Pennsauken, Haddonfield
New York- Buffalo, Niagara Falls, New York City (Brooklyn, Queens, the Bronx), South Hampton, NY,
Garden City, Islip
North Carolina- Charlotte, Winston Salem
Ohio- Cleveland, Toledo, Columbus, Dayton, Kent, Ravenna, Newark, Cincinnati, Akron, Bowling
Green, Sylvania, Perrysburg
Oregon- Portland, Coos Bay
Pennsylvania- Pittsburgh, Philadelphia, Allentown, Mars
South Carolina- Columbia
South Dakota- Rapid City, Silverfish
Texas- Houston, Dallas, Ft. Worth, Austin, El Paso
Virginia- Alexandria, Arlington, Richmond
Washington- Seattle, Vancouver, Walla Walla
West VA- Charleston, Huntington
Wisconsin- Milwaukee, Madison, Hudson, New Richmond
Sampling of Expert No. 3797’s more than 180 Industry Speeches/Presentations since 2000 –
â€œEstablishing Your Value in the Community,â€ TLPA Spring Conf (2011)
â€œResponding to a Government RFPâ€, TLPA Spring Conference (2011)
â€œEducating Taxi Drivers How to be Good Businessmenâ€, TLPA Spring Conf. (2010)
â€œPrivate Transportation Operators at the Planning Tableâ€, TLPA Spring Conf. (2010)
â€œHow to Become the â€˜Go-Toâ€™ Company in Your Community,â€ TLPA Annual Convention (2009)
â€œHow to Work with Non-Profit Agenciesâ€, TLPA Spring Conference (2009)
â€œPluses and Minuses of Working with your MPOâ€, TLPA Spring Conference (2009)
â€œUsing Technology to Improve Your Businessâ€, Metro Transportation, Inc, New Haven CT (2009)
â€œGetting Independent Contract Drivers to Improve Customer Serviceâ€, TLPA Annual Conv. (2008)
â€œConveying Your Companyâ€™s Value to Public Entitiesâ€, TLPA Spring Conf. (2008)
â€œBusiness Training of Call Center Staffâ€, TLPA Annual Convention (2007)
â€œFilling both the Front Seat & Back Seat of Taxicabsâ€, TLPA Spring Conf. (2007).
â€œWorking with Independent Contractorsâ€ TLPA Annual Convention (2006).
â€œExcellence in the Taxicab Industryâ€, Charlotte, NC. Hotel Association (Nov 2006)
â€œNon-traditional Income Sourcesâ€ TLPA Spring Conference (2006).
â€œDiversifying Your Businessâ€ TLPA Annual Convention (2005).
â€œOutsourcing 5310 Vehicles from Non-profit Agenciesâ€ Taxicab, Limousine and Paratransit
Association Spring Conference (2005).
â€œOutsourcing of Medical Transportationâ€, TLPA Annual Convention (2004).
â€œRetention of Independent Contractorsâ€, TLPA Annual Convention (2003).
â€œTurning Customers into Partnersâ€, TLPA Spring Conference (2002).
â€œThe State of Privatized Medical Transportationâ€, Medical Summit of the Americas Conference, Miami
(2002). Guests from more than 60 countries attended.
â€œDiversifying Your Companyâ€™s Revenue Baseâ€, Taxicab, Limousine and Paratransit Association Annual
Transit Consultant (Nov 2002 to Present)
Diversified Experience- Client list has included the Federal Transit Administration (FTA), Easter Seals
Project Action, the Taxicab, Limousine, and Paratransit Association (TLPA), the Special Olympics,
Carnival Cruise Lines, Royal Caribbean Cruise Lines, Motorola, Kaiser Permanente, Blue Cross/Blue
Shield, Humana HealthCare, Prudential, United HealthCare, Cigna, HealthSouth, Tenet
HealthSystems, HCA Healthcare, the Veterans Administration, LogistiCare, Ericsson Communications,
and Veolia On Demand
Client list has also included more than thirty transit agencies or municipalities, more than twenty
non-profit agencies, as well as more than sixty taxi, paratransit, limousine, and livery, and bus
Senior Vice President, Metro Transportation Services, Miami, Florida (May 1984 to Oct 2002)
Part of Coach USA team that operated transit vehicles for Cities of South Miami, Hialeah, Aventura,
Miami Beach, and Miami Int. Airport. Operated patient transportation for No.Broward Hospital
District, Tenet Health Systems, and many hospitals and medical centers. Operated 350 cab taxicab
company, 250 vehicle paratransit company, 70 van NEMT company and 50 vehicle premium car
Responsible for hiring/training all managers, dispatchers, and office employees.
Responsible for 3 Call Centers that scheduled, routed, and dispatched 10,000 trips daily
Responsible for producing business, negotiating contracts, maintaining client relationships.
In-house consultant, counseling company General Manager (below previous position)
Gen. Manager, Metro Transportation Services, Miami, Fl. (March 1976 to May 1984)
Responsible for managing 500+ Vehicle Fleet, 100+ employees.
Supervised Call Centers scheduling, routing, and dispatching over 10,000 trips daily.
Responsible for screening, enrolling, and training 1000 + driver fleet.
Supervised the Metro Transportation CTC office, operating a 6000 trip/day Public Transit Program.
Responsible for hiring Paratransit Managers and being the Liaison with County government.
Training Certifications Recognized by the Transportation Industry
â€œDriver Awareness, 35 Questionsâ€ – AMS Distribution Corporation, Dallas, TX
â€œLift Operationâ€, S/series Training- Ricon Corporation, Pacoima, California
â€œMost Common Collisionsâ€- Smith Systems, Dallas, Texas
â€œPRACTICUMâ€, Passenger Assistance Training- Film Slide Presentation produced by The
Transportation Management Association, Dallas, Texas
â€œReversing the Trend- Driver Safetyâ€- Smith Systems, Dallas, Texas
â€œSTARTSâ€ Training Program, Pre-Trip Inspection- Rice Transportation Safety Institute, Wash, D.C.
â€œStreet Smartâ€- Smith Systems, Dallas, Texas
â€œUnderstanding Special Passengersâ€- Training program by the Easter Seal Society
Bachelor of Arts in Communications, 1971, Marist College, Poughkeepsie, NY.
Professional Broadcasting Degree, 1975, Miami Lakes Tech, Miami Lakes, FL
Memberships and Noteworthy Achievements
Elected City of Saint Augustineâ€™s representative on Citizens Advisory Committee of 1st Coast TPO,
Jacksonville, FL. (2006-Present).
Appointed to NE Fla. Mobility Coalition by Jacksonville Transit Authority (2007).
Elected St Johns Countyâ€™s representative on Citizens Advisory Committee of 1st Coast TPO,
Jacksonville, FL. (2006-Present).
Selected by the Police Department of Charlotte, NC. to be keynote speaker at â€œExcellence in
Transportation,â€ an event that brought together business, civic & community leaders (2006)
Appointed to Taxicab Steering Committee of the Taxicab, Limousine, & Paratransit Association
(TLPA), Rockville, MD. (2006)
Elected to Citizens Advisory Committee, Pembroke Pines, FL. (2005).
Member of Paratransit Steering Committee, the Taxicab, Limousine, & Paratransit Association
(TLPA), Rockville, MD. (2000-2005)
Member of Taxicab Steering Committee, the Taxicab, Limousine, & Paratransit Association (TLPA),
Rockville, MD. (2006-Present)
Member Taxicab, Limousine, and Paratransit Association (TLPA).
Member Community Transportation Association of America (CTAA)
Member Committee for the Transportation Disadvantaged of Florida (TDC).
Member Long Range Transportation Plan Committee of 1st Coast TPO