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Passenger Transportation Expert Witness

Provides Opinion & Testimony In:

taxicab, taxi, cab, motorcoach, bus, limousine, limo, black car, sedan, premium car, livery, transit, paratransit, non emergency medical, NEMT, medical transportation, hospital transportation, wheelchair transportation, ambulette, shuttle, courtesy car, courtesy shuttle, accidents, safety, transportation safety

Expert Witness No. 3797

Expert No. 3797 is one the nation’s premier transit consultants and has worked on projects involving ground passenger transportation in 38 states. Expert No. 3797, whose career in the industry has spanned 36 years as an executive and now as a consultant, not only has great expertise in transit operations, business development, and regulatory issues, but he is also one of the most sought-after informational and motivational speakers in the industry. His expertise includes motor coach, taxicab, limousine, paratransit, non-emergency medical van, wheelchair lift van, shuttle van, and all similar forms of livery.  His expert witness experience includes cases involving traffic accidents, passenger injuries, employee/employer disputes, as well as transportation regulatory issues. He is a featured columnist in the Transportation Leader, the Taxicab, Limousine, and Paratransit Association’s (TLPA) quarterly magazine, and has also spoken at every TLPA convention since 2000. He has published more than 350 articles on the transit industry and has made more than 180 industry speeches or presentations. In the past 4 years, Expert No. 3797 has worked on nationwide consulting projects for the Federal Transit Administration, the Transportation Research Board, the Veterans Administration, Easter Seals Project Action, and the TLPA. He is currently part of a team conducting training seminars for the Michigan DOT.  Expert No. 3797’s private sector client list has included the Special Olympics, Carnival Cruise Lines, Royal Caribbean Cruise Lines, Kaiser Permanente, Motorola, Blue Cross/Blue Shield, Humana HealthCare, Prudential, United HealthCare, Cigna, HealthSouth, Tenet HealthSystems, HCA Healthcare, LogistiCare, Ericsson Communications, and Veolia North America. 

Expert No. 3797 has consulted or provided an expert opinion in the field of Ground Passenger Transportation on cases or projects involving the following states and cities:

    Alabama- Mobile, Birmingham
    Alaska- Kenai, Soldotna, Anchorage
    Arizona- Phoenix, Scottsdale, Tempe
    Arkansas- Little Rock
    California- San Diego, San Francisco, San Jose, Los Angeles
    Colorado- Denver, Fort Collins, Boulder, Aurora
    Connecticut- Hartford, New Haven, West Haven
    Florida- Miami, South Miami, Miami Beach, Hialeah, Orlando, Ft. Meyers, St. Petersburg, West Palm
    Beach, Boca Raton, Jacksonville, Daytona Beach, Pensacola, Ft. Lauderdale, Stuart, St. Augustine,
    Gainesville, Naples, Clearwater, Tampa, Tallahassee, Key West, Coral Gables
    Georgia- Atlanta, Camilla, Ray City
    Idaho- Boise, Nampa, Meridian, Garden City
    Illinois- Chicago
    Indiana- Evansville, Indianapolis
    Iowa- Des Moines, Dubuque, Quad Cities
    Kansas- Topeka, Kansas City, Mission
    Kentucky- Louisville, Lexington, Bowling Green, Owensboro,
    Louisiana- New Orleans, Baton Rouge
    Maryland- Baltimore, Frederick, Washington, D.C.
    Massachusetts- Boston, Bridgewater, Pittsfield, Martha’s Vineyard
    Michigan- Lansing, Grand Rapids
    Minnesota- Minneapolis, Stillwater, St. Cloud,
    Mississippi- Desoto County
    Missouri- Kansas City
    Montana- Bozeman
    Nevada- Reno, Las Vegas,
    New Jersey- Ft. Lee, Ridgewood, Newark, Cape May, Pennsauken, Haddonfield
    New York- Buffalo, Niagara Falls, New York City (Brooklyn, Queens, the Bronx), South Hampton, NY,
    Garden City, Islip
    North Carolina- Charlotte, Winston Salem
    Ohio- Cleveland, Toledo, Columbus, Dayton, Kent, Ravenna, Newark, Cincinnati, Akron, Bowling 
    Green, Sylvania, Perrysburg
    Oregon- Portland, Coos Bay
    Pennsylvania- Pittsburgh, Philadelphia, Allentown, Mars
    South Carolina- Columbia
    South Dakota- Rapid City, Silverfish
    Tennessee-  Memphis
    Texas- Houston, Dallas, Ft. Worth, Austin, El Paso
    Virginia- Alexandria, Arlington, Richmond
    Washington- Seattle, Vancouver, Walla Walla
    West VA- Charleston, Huntington
    Wisconsin- Milwaukee, Madison, Hudson, New Richmond

Sampling of Expert No. 3797’s more than 180 Industry Speeches/Presentations since 2000 – 

    “Establishing Your Value in the Community,” TLPA Spring Conf (2011)
    “Responding to a Government RFP”, TLPA Spring Conference (2011)
    “Educating Taxi Drivers How to be Good Businessmen”, TLPA Spring Conf. (2010)
    “Private Transportation Operators at the Planning Table”, TLPA Spring Conf. (2010)
    “How to Become the ‘Go-To’ Company in Your Community,” TLPA Annual Convention  (2009)
    “How to Work with Non-Profit Agencies”, TLPA Spring Conference (2009)
    “Pluses and Minuses of Working with your MPO”, TLPA Spring Conference (2009)
    “Using Technology to Improve Your Business”, Metro Transportation, Inc, New Haven CT (2009)
    “Getting Independent Contract Drivers to Improve Customer Service”, TLPA Annual Conv. (2008)
    “Conveying Your Company’s Value to Public Entities”, TLPA Spring Conf. (2008)
    “Business Training of Call Center Staff”, TLPA Annual Convention (2007)
    “Filling both the Front Seat & Back Seat of Taxicabs”, TLPA Spring Conf. (2007).
    “Working with Independent Contractors” TLPA Annual Convention (2006).
    “Excellence in the Taxicab Industry”, Charlotte, NC. Hotel Association (Nov 2006)
    “Non-traditional Income Sources” TLPA Spring Conference (2006).
    “Diversifying Your Business” TLPA Annual Convention (2005).
    “Outsourcing 5310 Vehicles from Non-profit Agencies” Taxicab, Limousine and Paratransit
    Association Spring Conference (2005).
    “Outsourcing of Medical Transportation”, TLPA Annual Convention (2004).
    “Retention of Independent Contractors”, TLPA Annual Convention (2003).
    “Turning Customers into Partners”, TLPA Spring Conference (2002).
    “The State of Privatized Medical Transportation”, Medical Summit of the Americas Conference, Miami
    (2002). Guests from more than 60 countries attended.
    “Diversifying Your Company’s Revenue Base”, Taxicab, Limousine and Paratransit Association Annual
    Convention (2001).

Work History

Transit Consultant (Nov 2002 to Present)
    Diversified Experience- Client list has included the Federal Transit Administration (FTA), Easter Seals
    Project Action, the Taxicab, Limousine, and Paratransit Association (TLPA), the Special Olympics,  
    Carnival Cruise Lines, Royal Caribbean Cruise Lines, Motorola, Kaiser Permanente, Blue Cross/Blue
    Shield, Humana HealthCare, Prudential, United HealthCare, Cigna, HealthSouth, Tenet
    HealthSystems, HCA Healthcare, the Veterans Administration, LogistiCare, Ericsson Communications,
    and Veolia On Demand
    Client list has also included more than thirty transit agencies or municipalities, more than twenty
    non-profit agencies, as well as more than sixty taxi, paratransit, limousine, and livery, and bus
    companies.

Senior Vice President, Metro Transportation Services, Miami, Florida (May 1984 to Oct 2002)
    Part of Coach USA team that operated transit vehicles for Cities of South Miami, Hialeah, Aventura, 
    Miami Beach, and Miami Int. Airport. Operated patient transportation for No.Broward Hospital
    District, Tenet Health Systems, and many hospitals and medical centers. Operated 350 cab taxicab
    company, 250 vehicle paratransit company, 70 van NEMT company and 50 vehicle premium car
    service.
    Responsible for hiring/training all managers, dispatchers, and office employees.
    Responsible for 3 Call Centers that scheduled, routed, and dispatched 10,000 trips daily
    Responsible for producing business, negotiating contracts, maintaining client relationships.
    In-house consultant, counseling company General Manager (below previous position)

Gen. Manager, Metro Transportation Services, Miami, Fl. (March 1976 to May 1984)
    Responsible for managing 500+ Vehicle Fleet, 100+ employees.
    Supervised Call Centers scheduling, routing, and dispatching over 10,000 trips daily.
    Responsible for screening, enrolling, and training 1000 + driver fleet.
    Supervised the Metro Transportation CTC office, operating a 6000 trip/day Public Transit Program.
    Responsible for hiring Paratransit Managers and being the Liaison with County government.

Training Certifications Recognized by the Transportation Industry

    “Driver Awareness, 35 Questions” – AMS Distribution Corporation, Dallas, TX
    “Lift Operation”, S/series Training- Ricon Corporation, Pacoima, California
    “Most Common Collisions”- Smith Systems, Dallas, Texas
    “PRACTICUM”, Passenger Assistance Training- Film Slide Presentation produced by The
    Transportation Management Association, Dallas, Texas
    “Reversing the Trend- Driver Safety”- Smith Systems, Dallas, Texas
    “STARTS” Training Program, Pre-Trip Inspection- Rice Transportation Safety Institute, Wash, D.C.
    “Street Smart”- Smith Systems, Dallas, Texas
    “Understanding Special Passengers”- Training program by the Easter Seal Society

Education

    Bachelor of Arts in Communications, 1971, Marist College, Poughkeepsie, NY.
    Professional Broadcasting Degree, 1975, Miami Lakes Tech, Miami Lakes, FL

Memberships and Noteworthy Achievements

    Elected City of Saint Augustine’s representative on Citizens Advisory Committee of 1st Coast TPO,
    Jacksonville, FL. (2006-Present).
    Appointed to NE Fla. Mobility Coalition by Jacksonville Transit Authority (2007).
    Elected St Johns County’s representative on Citizens Advisory Committee of 1st Coast TPO,
    Jacksonville, FL. (2006-Present).
    Selected by the Police Department of Charlotte, NC. to be keynote speaker at “Excellence in
    Transportation,”   an event that brought together business, civic & community leaders  (2006)
    Appointed to Taxicab Steering Committee of the Taxicab, Limousine, & Paratransit Association
    (TLPA), Rockville, MD. (2006)
    Elected to Citizens Advisory Committee, Pembroke Pines, FL. (2005).
    Member of Paratransit Steering Committee, the Taxicab, Limousine, & Paratransit Association
    (TLPA), Rockville, MD. (2000-2005)
    Member of Taxicab Steering Committee, the Taxicab, Limousine, & Paratransit Association (TLPA),
    Rockville, MD. (2006-Present)
    Member Taxicab, Limousine, and Paratransit Association (TLPA).
    Member Community Transportation Association of America (CTAA)
    Member Committee for the Transportation Disadvantaged of Florida (TDC).
    Member Long Range Transportation Plan Committee of 1st Coast TPO

Groups

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